The Coveo Advanced Relevance Engine injects relevance, efficiency and knowledge into the context of every user, focusing on four business areas: customer service, sales interaction, online customer experiences and knowledge initiatives.

Coveo’s highly advanced, Unified Indexing and Insight platform redefines how people access and share fragmented knowledge around the customer-focused enterprise. It brings together the collective and yet fragmented information from cloud-based, social, and on-premise systems, and injects it into the context of every user. People get connected to contextual content, and through content, to relevant people. This enables more efficient customer service, increased sales, shorter sales cycles, faster innovation, better product development and increased profitability.

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