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Press releases

October 4, 2017

Newly Extended Coveo Global Partner Program Enables Systems Integrators to Drive More Revenue with AI-Powered Search and Relevance Technology

AI-powered search company Coveo launches new Partner Program for easier access to AI Powered Search, for partners to create more relevant, personalized digital experiences

San Francisco, CA, and Quebec, QUEBEC – October 3, 2017

Coveo, a recognized leader in AI-powered search, announced today is launching its newly extended Coveo Partner Program to further support and enable their partner ecosystem as they build more personalization and relevance features into their solution offerings.

Successfully implementing Coveo’s technological solution for its customers takes many forms, often executed in collaboration with different partners. In working with industry- leading solutions providers, Coveo has been delighted to see its AI-powered technology interlaid in customer projects, often in novel ways, and to see its solutions proliferate across a wider customer sphere than Coveo could reach alone. The Partner Program supports Coveo’s Partners in their continued work to implement industry-leading, personalized solutions, with faster project turnaround time, and more effective results for their customers in turn.

“Coveo is proud to count leading-edge solutions providers within our Partner network. It’s a company priority to offer our full support to partners in order to create the best solutions to wow our joint customers,” says Louis Tetu, CEO of Coveo. “Coveo has packaged the expertise of its pioneering R&D team and powerful AI-technology into a platform that leverages Coveo’s Machine Learning to deliver recommendations and relevance for different customer solutions in order to serve that goal.”

By injecting Coveo’s industry leading AI-powered search technology, partners will be able to deliver high value customer projects by leveraging Coveo’s usage analytics and machine learning algorithms to identify and define improvements. Partners will be able to enhance the value story and ROI they are able to deliver on and will be able to solve more of customer challenges beyond initial use cases.

Coveo’s Partner Program enables partners to quickly capitalize on high growth sales and marketing opportunities or to grow sales within a partner’s current client base. A full suite of support options are available to partners at each step of the way including a Coveo Partner Portal and exclusive access to Coveo’s extensive training catalog. Knowledge garnered during the training programs empower partners to solve customer challenges beyond initial use cases and to deliver successful, high value customer projects efficiently.

Additional resources include partner licenses for demos, early access release support for incubator projects, solution design consultation and access to a marketing co-op fund for joint go-to-market activities. Partners can also take advantage of the partner success mentoring program, which includes a dedicated Partner Success Manager to ensure partners’ implementations are well-designed right up front.

“We like to work with companies who are on the cutting-edge of important technologies like machine learning and artificial intelligence,” said Harry West, Vice President of Human Capital Management Transformation Services at Appirio. “The cognitive search capabilities of Coveo add an AI capability to a lot of the environments our customers use, that otherwise deliver an experience that doesn’t delight the user. We like being able to recommend a high quality cloud based solution that can give customers what they need to stay on the cutting-edge of consumer-grade expectations.”

Coveo is enjoying a period of tremendous acceleration. The Partner Program is a reflection of the company’s commitment to maintaining its rigorous quality standards as it continues to experience high-paced growth. “Coveo’s Strategic Partnerships have played a key role in the company’s growth. As we grow, it’s only natural that we envision our network growing with us,” said Marie-Michele Caron, Global Alliances Director at Coveo. “At Coveo we believe personalized relevant experiences should be the norm across self- service solutions, in all the many forms that they take. Through the solutions our Partners have implemented, we are seeing personalization become much more mainstream and want to continue providing resources in order to help our Partners help their customers reach their relevancy goals.”

To learn more about the Coveo Global Partner Program and how to become a member, please visitwww.coveo.com/en/company/partners

About Coveo

Coveo, the Relevance company.

Coveo personalizes every digital experience for customers, partners, dealers, and employees. Coveo combines unified search, analytics and machine learning to deliver relevant information and recommendations across every business interaction, making websites, ecommerce, contact centers and intranets effortless and efficient. A Salesforce Gold ISV Partner and a Sitecore Platinum Technology Partner, Coveo partners with the world’s largest enterprise technology players and has more than 1,500 activations in mid-to-large sized global organizations across multiple industries.