Coveo releases new enterprise search connectors to unify organizations’ broad ecosystems of record

Coveo today announced the availability of several new and updated Connectors for third-party cloud storage, product lifecycle and social media feeds for its leading Enterprise Search Platform. The Coveo Connectors further expand the opportunity for organizations to leverage all of the rich, relevant knowledge and information fragmented among multiple cloud and enterprise applications. Unified, contextual knowledge and data can now be unified with Coveo Connectors for PTC Windchill, Dropbox, YouTube and RSS feeds and improved connectors for SharePoint and JIRA.

Coveo Connectors are production-ready integrations that enable indexing of unstructured and structured content from both cloud and enterprise applications. Coveo Connectors provide the scalability and real-time refresh capabilities for dynamic information mashups while respecting the complex security and permissions for each indexed systems. Connectors bring facsimiles of disparate, fragmented data into the Coveo unified index, where it is automatically enriched and can be unified with related information from vastly different systems and injected at the point of need.

“Coveo is committed to building and maintaining connectors for the most prevalent enterprise systems, both cloud and on-premise, to provide the unification of data that is required by the digital workplace,” said Laurent Simoneau, president and CTO of Coveo. “Bringing highly relevant content and experts from such key applications directly into the context of employees, customers and partners helps everyone gain new skills at the moment of need to transform operations.”

The Coveo PTC Windchill Connector allows engineering and product management teams leveraging Coveo Enterprise Search to securely search and consolidate information from PTC Windchill. This includes indexing content such as libraries, organizations, products, parts, documents and CAD documents.
The Coveo Dropbox Connector allows users to retrieve folder and file information from Dropbox accounts, including Dropbox folders, files and revisions. The Connector supports incremental refresh to periodically query Dropbox for the latest updates, and keep indexed content up-to-date.
The Coveo RSS Connector allows users to bring RSS feed content into the Coveo unified index to make it easily searchable by end users. This includes retrieving and indexing RSS feeds, channels and items, and supports automatic refresh to maintain up-to-date information for new, changed or deleted RSS feed items. This allows organizations that rely on RSS feeds for timely content, such as financial services firms for market analysis and news, to make better and more accurate decisions.
The Coveo YouTube Connector brings video content often used in training programs directly into the context of employees at the moment of need. With video as part of the unified index companies can serve the real-time needs of employees to gain new skills in the flow of work rather than asking employees to view video content for potential future use.

Coveo has also made a number of enhancements to its SharePoint and Atlassian JIRA Connectors. The new version of the Coveo SharePoint Connector improves Coveo’s ability to unify information from SharePoint environments operating within large-scale data centers. Coveo Enterprise Search Platform now allows users to index information from one or multiple SharePoint farms into the unified index to provide end users with easy access to content. The enhanced connector allows IT organizations to crawl and index either a complete SharePoint farm or specific sections, such as Web applications, site collections website lists or document libraries.

The Coveo Atlassian JIRA Connector allows indexes JIRA instances and unifies content and knowledge, including items such as projects, issues, comments, attachments and more, allowing key employees across development, product management, marketing, sales and support to access relevant bug tracking information.

Coveo has also introduced a series of new and updated connectors in support of customer service operations, including connectors for Microsoft Dynamics CRM, Oracle Knowledge, and Lithium Communities. These Connectors add to the company’s already broad library of connectors for enterprise systems.

About Coveo

Recognized as the Most Visionary Leader in Enterprise Search by Gartner, Coveo transforms the world of work for millions of people across more than 1000 enterprise activations in 35 countries. Coveo’s highly advanced enterprise search & relevance technology adds the value of rich content and insights to CRM, customer service applications, intranets and websites. Coveo securely connects with most legacy and cloud systems, consolidates organizations’ full ecosystems of record in real-time, and provides unified search, dynamic 360-degree views of information, and contextual, proactive recommendations of relevant content and experts using powerful analytics.

Coveo is a strategic partner of several large application providers such as Salesforce.com, and is used by leading organizations worldwide to enable the on-demand skills and knowledge required by constantly evolving digital workplaces. For more information, please visit www.coveo.com, and follow us on the Coveo blogs, LinkedIn, Twitter, and YouTube.

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Contact information:
Colin Beasty
Manager, Media Relations
Coveo
418-263-1111 x2246
cbeasty@coveo.com