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Press releases

September 25, 2013

Coveo honored as Gold Stevie® Award Winner in 2013 American Business Awards

Coveo was presented with a gold Stevie® Award in the Best New Product or Service – Software – Relationship Management Solution category in the 11th Annual American Business Awards this week.

The American Business Awards are the nation’s premier business awards program. All organizations operating in the U.S. are eligible to submit nominations – public and private, for-profit and non-profit, large and small.

More than 3,200 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories, including Most Innovative Company of the Year, Management Team of the Year, Best New Product or Service of the Year, Corporate Social Responsibility Program of the Year and Executive of the Year, among others.

Coveo for Salesforce was recognized with a gold award in the Best New Product or Service category for their Software – Relationship Management Solution.

Coveo for Salesforce transforms the customer experience and knowledge management through use of a revolutionary platform that securely connects with the collective information fragmented across any cloud-based, social, and on-premise systems, to federate and harness structured and unstructured information. Unifying this information is Coveo’s Advanced Relevance Engine (CARE) which injects knowledge into the context of every user, delivering real-time actionable insights for every decision.  Since its launch, Coveo for Salesforce technology has been recognized with press attention, award recognition and customer accolades. This marks the fourth honor Coveo for Salesforce has received this quarter, including an earlier People’s Choice Stevie Award winner as Favorite New Product.

“This award is a victory for everyone that believes in the power of knowledge access,” said Diane Berry, Senior Vice President, Marketing and Communication.  “Customer service agents are challenged every day to improve their degree of service, and knowledge access is the key.  To solve this problem, we continue to evolve Coveo for Salesforce, enabling agents to better serve customers by finding relevant information from any source.  We appreciate the recognition and we are excited to unveil more innovations from our Search & Relevance Technology.”

Nicknamed the Stevies for the Greek word for “crowned,” the trophies were presented to winners during a gala banquet on Monday, September 16 at the Julia Morgan Ballroom in San Francisco.  More than 250 nominees and their guests attended. Stevie Award winners were selected by more than 300 executives nationwide who participated in the judging process.

“So many remarkable stories of success and innovation were told in the nominations submitted to this year’s American Business Awards,” said Michael Gallagher, president and founder of the Stevie Awards.  “We congratulate all of this year’s Stevie Award winners, and thank them for the inspiration provided by their achievements.”

Details about The American Business Awards and the lists of Stevie Award winners who were announced on September 16 are available at www.StevieAwards.com/ABA.

About the Stevie Awards

Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. A fifth program, the Asia-Pacific Stevie Awards, will open for entries next month. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.StevieAwards.com, and follow the Stevie Awards on Twitter @TheStevieAwards.

About Coveo

Coveo makes companies more relevant and responsive to their customers, by providing technology that delivers in real time the most relevant, context-aware information for every employee and every customer.

Coveo’s revolutionary Indexing and Insight Platform takes Knowledge Management to a new, more relevant level by securely connecting with and harnessing an organization’s big, fragmented data from any combination of cloud, social, and on-premise systems.

The Coveo Advanced Relevancy Engine injects the most relevant knowledge into the context of every user, focusing on three business areas to:

  • Inject more relevant knowledge into customer service and sales interactions;
  • Personalize online customer experiences within high-end websites; and
  • Radically boost knowledge management initiatives by making the collective knowledge easily accessible & relevant, so that all employees can take the best actions.

Coveo is a strategic partner of several leading software companies such as Salesforce.com and Sitecore, and has been recognized as a visionary by Gartner in its 2013 Magic Quadrant. More than 2,000,000 users globally and more than 500 companies use Coveo to improve their businesses. Among Coveo customers are GEICO, Lockheed Martin, L’Oreal Switzerland, SunGard and YUM! Brands. For more information, visit www.coveo.com, follow us on the Coveo blog, LinkedIn, Twitter, Facebook and YouTube.

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For information:
Diane Berry
418-263-1111 ext. 200
Office 908-627-5470