Yearly Archives: 2011

August 16, 2011

Galaxie Launches First Canadian Ad-Free Mobile Streaming Music Service

Stingray Digital, Canada’s leader in interactive music, today launched Galaxie Mobile, the first Canadian-owned commercial-free mobile streaming music service.

Galaxie Mobile takes the popular Galaxie music service – already available online and in more than 10 million Canadian homes via cable, satellite and IPTV – to the “third screen,” mobile devices.

The new service offers all of Galaxie’s 45 commercial and talk-free channels while adding interactive controls. Listeners can skip songs to get to the music they love and can purchase their favourite songs directly on iTunes via the Galaxie Mobile player.

A new, independent national survey by Vision Critical found that Galaxie’s channels were listened to by more than one-third of all Canadians (35%) in the past month and by more than one in five Canadians (21%) in the past week. More than half of Canadians (58%) have listened to Galaxie at some point in the past, according to Vision Critical.

“Now Canadians can enjoy all the Galaxie music they play at home while they’re on the move, from coast to coast,” says Eric Boyko, president of Stingray Digital. “Galaxie Mobile not only expands the music experience for millions of current Galaxie listeners, but also extends it to new listeners.”

Boyko adds, “The addition of a mobile service to the Galaxie line-up demonstrates Stingray’s commitment to providing more choice to our listeners on multiple platforms, as well as our commitment to supporting Canadian music talent which is featured on all 45 channels.”

The player is available immediately in Canada for iPhone, iPad, iPod touch and all Android devices. It can be downloaded via Apple’s App Store at www.galaxie.ca/galaxiemobile and via the Android Market at www.galaxie.ca/android. The same apps will also soon be available to customers in the US, and on other devices such as Blackberry.

“We welcome the launch of Galaxie Mobile into Canada’s fast-growing digital music market with this pioneering agreement representing more than 1500 rights holders between AVLA and SOPROQ,” says Victoria Shepherd, Executive Director of AVLA.

“By providing a “one-stop” shop for licensing with both major and independent music labels, we have created an accessible template for other semi-interactive services that want to come to Canada,” adds Shepherd.

“Stingray is an excellent partner for our members as we work hard to create a new paradigm for licensing services in Canada,” says Graham Henderson, President of Music Canada. “Our priority is to get these services operating here as quickly as possible. We understand that the regulatory environment can be cumbersome and confusing for many digital service providers but our members are aggressively pursuing innovative mechanisms. AVLA provides the perfect liaison.”

Lyette Bouchard, General Manager, Société de gestion collective des droits des producteurs de phonogrammes et de vidéogrammes du Québec (SOPROQ), remarks, “The launch of a Canadian service such as this; that is legal, attractive and competitive is an important evolution of online music services. The Galaxie Mobile service will certainly help to steer music lovers away from practicing piracy.”

The Galaxie Mobile app is a free download. The subscription fee is $4.99 per month following a seven-day free trial period. A 3-month option for $9.99 or an annual subscription for $39.99 is also available.

The new service features high quality digital audio with a wide variety of licensed music from the major record labels and independents. The music spans a variety of styles in both French and English, including pop, rock, classical, jazz, country and more. About Stingray Digital Media Group Stingray Digital is the leading multi-platform music service provider in the world, with more than 60 million subscribers in 45 different countries. Our properties include:

  • The KARAOKE Channel, the world’s largest licensed karaoke library and karaoke service on TV and Internet (www.thekaraokechannel.com)
  • Galaxie, the leading digital music service on TV in Canada and in the US (www.galaxie.ca)
  • Music Choice Europe, the leading digital music service on TV in Europe and Africa (www.musicchoiceinternational.com)
  • Stingray360, a leader in sensorial marketing solutions for business (www.stingray360.com)
  • Stingray Music, music licensing for film, television, advertising and other (www.stingray-music.com)
  • Concert TV, a video-on-demand service distributed to 30 million homes in the US and soon in Canada (www.concerttv.com)

Stingray Digital is financially backed by Telesystem and Novacap. Headquartered in Montreal, the company has 135 employees in offices across Canada and additional offices in Charlotte, North Carolina and Budapest. For more information, visit www.stingraydigital.com.

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Contact Information:
Gary Pelletier, Vice-President Marketing, Stingray Digital
gpelletier@stingraydigital.com
514-664-1244

May 24, 2011

iPerceptions’ 4Q Suite delivers Voice of Customer Analytics

iPerceptions Inc. (TSX.V:IPE), a leading provider of web-focused Voice of Customer (VoC) analytics based on actual visitor feedback, today announced the general availability of 4Q Suite. Now companies of all sizes can combine their VoC and Google Analytics (GA) data at the session level and receive automatic alerts identifying significant changes in the data. 4Q Suite customers receive scheduled emails of online visitors’ positive and negative open-ended comments, Facebook and Twitter links and global industry comparisons from over 8,500 websites across 35 industry verticals.

Companies now have the choice of using the free 4Q survey, which was developed in collaboration with Avinash Kaushik, a noted web analytics author and blogger, or purchasing 4Q Basic, 4Q Plus or 4Q Premium. 4Q Suite is a SaaS solution designed for price-conscious and time-starved marketers who recognize the critical insights that exist in analyzing customer feedback. With tiered pricing, companies can start to improve their website, their brand, and their business with 4Q Basic for just $19 a month. As business needs grow, companies can gain additional VoC analytics value with 4Q Plus and 4Q Premium.

“iPerceptions has done for VoC what Google has done for clickstream analytics,” says Stephane Hamel, a thought leader in the field of online analytics. “iPerceptions has made it easy to produce, implement and manage surveys, creating a much more powerful way to do voice of customer analytics. The new analysis features are amazingly intuitive and powerful and attention to details, such as the automated weekly status email, will make it even easier to close the loop on voice of customer.”

“Using iPerceptions’ 4Q Suite for analysis gave us insights we would not have been able to get any other way,” says Alan Etkin, Project and Web Analytics Manager at British Columbia Institute of Technology. “Particularly helpful is a graphic chart showing relative performance of purpose of visits. At a glance, we can identify which areas are performing below average. Going forward this provides a simple means of prioritizing efforts and monitoring our progress on the improvements.”

“The new 4Q Suite analysis tools will help us to communicate user experience throughout www.rasmussen.edu in a structured and efficient manner, creating a positive experience for our students,” says Josh Braaten, online marketing manager at Rasmussen College. “From scheduled reports based on roles within the organization to a robust integration with Google Analytics, 4Q Suite is taking cost-effective user experience measurement to the next level.”

While the overall premise around asking the four most important survey questions remains the same as 4Q Free, 4Q Suite offers the following innovations:

  • Google Analytics Integration – Allows companies to analyze individual customer experiences, including their open-ended feedback, based on the combination of VoC and GA data. This multi-perspective, session-level analysis provides a broader and more accurate view of the customer experience, which often unveils surprising insights and requires a different company response.
  • Industry Benchmarking – Augments customer feedback with global industry comparisons. The 4Q database contains representative data from 35 of the top industries worldwide. Industry Benchmarking lets clients gauge their relative position vis-à-vis their competitors and justify their improvements.
  • Automatic Alerts – Triggers an Automatic Alert, based on advanced algorithms, identifying significant in the data. It is the only solution that generates alerts based on a combination of VoC and GA data. Automatic Alerts eliminate the time and associated costs of searching for changes and calculating the significance of changes.
  • Social Media Links – Embedded Twitter and Facebook links help build community, awareness and brand recognition.
  • Customer Relationship Management – Ads and coupons on the survey thank-you page help increase sales opportunities. Companies can collect email addresses and reply to individuals or groups.
  • Invitation Customization – Lets clients customize the look and feel of their survey invitation, include their company logo, and present the invitation on their site in a layered or more discrete format. Clients can also customize the survey welcome page and thank-you page.

About 4Q

Launched in March 2008, 4Q helps companies understand why and how people interact with their websites by asking the four most important survey questions:

  • What are my visitors at my website to do? Are they completing what they set out to do? If not, why not?
  • How satisfied are my visitors?

Companies can also choose to include additional survey questions on path to site and visit frequency, gaining the ability to segment responses by visitor group and type. 4Q requires a single line of code and can be installed in minutes on any website. All surveys are permission-based and employ a two-stage invitation process that minimizes session interruptions. A real-time results dashboard is available 24/7 through a secure online portal so that 4Q clients can use their findings to make website changes that engage, retain, and convert more visitors. For more information, please visit www.4Qsurvey.com.

About iPerceptions

iPerceptions is a leading web-focused Voice of Customer analytics provider. Its webValidator Continuous Listening solution, 4Q Suite solution, Web Analytics Solution Profiler (WASP) and proprietary iPerceptions Satisfaction Index (iPSI) turn millions of data points into easy-to-understand strategic and tactical decision support for website marketers. iPerceptions’ clients include such well-known brands as InterContinental Hotels, Mazda, Dell, Harvard Business Review, and Monster Worldwide. For more information, please visit www.iperceptions.com.

The TSX Venture Exchange does not accept responsibility for the adequacy or accuracy of this press release.

All trademarks and registered trademarks in this document are the properties of their respective owners.

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Media contact:
Barbara Reichert
Reichert Communications, LLC
415-248-0230 x7012
barbara@reichertcom.com

March 2, 2011

Nexterra closes $15 million financing with Tandem Expansion and Arc Financial

Nexterra Systems Corp. today announced that it has secured $15 million in equity financing from Tandem Expansion Fund and ARC Financial. Proceeds will be used to accelerate the growth of Nexterra’s business.

“We believe that the market for small-scale biomass heat and power systems is poised to grow rapidly in the next few years to meet rising demand for on-site renewables, energy security and greenhouse gas reduction,” said Sandy Scott on behalf of Tandem Expansion. “When we looked at the biomass energy market, Nexterra clearly stood out due to its innovative and commercially proven technology, strong market position and seasoned management team. Recent wins in the higher education and health care markets, position the company for rapid expansion.”

Utilizing Nexterra’s proprietary biomass gasification technology, Nexterra’s biomass energy systems allow universities, municipalities, hospitals and industrial facilities to reduce energy costs and greenhouse gas emissions by switching from fossil fuels to renewable energy generated on-site using biomass. Nexterra systems are ideally suited to urban environments due to their ultra-low emissions, fuel flexibility, reliability and low lifecycle costs compared to traditional biomass combustion equipment.

Nexterra has been selected by customers that include the US Department of Energy, Johnson Controls, University of Montana, Kruger Products, Dockside Green and University of British Columbia. In aggregate, Nexterra systems are capable of displacing over 2,000,000 MMBtu per year of fossil fuels (equivalent to heating 770,000 North American homes) and reducing greenhouse gases by over 100,000 tones per year (equivalent to taking 25,000 cars off the road).

“We are delighted to participate in this financing,” said Brian Boulanger, Senior Vice President and Director of ARC Financial. “This is ARC’s fourth investment in Nexterra and we continue to be very excited about the progress the company has achieved, as well as its growth prospects. Nexterra has clearly emerged as a dominant force in the biomass heat and power market.”

Colin Hansen, British Columbia’s Minister of Finance said, “Tandem and ARC’s $15 million investment in Nexterra is an excellent example of continued investor interest in innovative B.C. companies, particularly in newer industries such as clean energy. This shows the confidence investors have in B.C.’s economy, our strong business climate and our leadership in the clean technology sector.”

“With the company on track for a record year in 2011 for sales and revenue growth, Nexterra is continuing to build on its leadership position in the biomass energy market,” said Nexterra CEO, Jonathan Rhone. “This financing ensures that we have the resources required to meet market demand, continue to expand and enhance our product portfolio and maintain momentum in all aspects of the business.”

About Tandem Expansion

Tandem is a growth equity investor that makes significant minority investments in Canadian businesses. Tandem is committed to helping Canadian technology companies and their management team to reach their full potential. Beyond capital, Tandem helps to make things happen by contributing its experience in building companies, its relationships and its proven ability to create value. Tandem values integrity, trust, openness and long-term relationships. For more information regarding Tandem, and to contact the Fund regarding investment opportunities: www.tandemexpansion.com.

About ARC Financial

The six ARC Energy Funds represent $2.7 billion of capital and are focused exclusively on investment in the energy sector. Areas of investment encompass the Canadian and global energy business including conventional exploration and production, oilfield services, infrastructure, power generation and emerging new sources of supply such as oil sands, unconventional gas and renewables. For more information: www.arcfinancial.com.

About Nexterra

Nexterra Systems is a leading supplier of biomass gasification solutions that generate renewable heat and power for institutional and industrial customers. Nexterra has supplied commercial gasification systems for projects at the US Department of Energy, University of South Carolina, Dockside Green, Kruger Products, the University of Northern BC and Tolko Industries. Nexterra has strategic relationships with General Electric, Johnson Controls and Andritz Separation. Nexterra is a private company based in Vancouver, Canada. For more information: www.nexterra.ca.

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Information: Darcy Quinn Manager Marketing and Business Development, Nexterra Systems Corp. Tel: 604.637.2501 ext.115