Charles Sirois at the Chambre de commerce du Montréal Métropolitain

On September 16, Charles Sirois, Chairman and Founder of Telesystem, will participate to a round table discussion on international economic issues at the Chambre de commerce du Montréal Métropolitain.

To buy tickets: http://lnkd.in/dSTPZHd.

Coveo announces free edition of its award – Winning Search Solution for Sitecore

From the floor of the Sitecore Symposium 2014 in Las Vegas, Coveo today announced a free edition of Coveo for Sitecore, the company’s advanced search solution for Sitecore websites. Coveo for Sitecore – Free Edition enables companies to quickly configure and easily manage dynamic search experiences on Sitecore websites, and is the industry’s only full-featured search engine fully integrated with the Sitecore Customer Experience Platform.

“Search is one of the most powerful drivers of visitor engagement and online conversions,” said JP Provencal, SVP of Strategic Alliances at Coveo. “We wanted to offer the Sitecore community a search solution with the capabilities and ease of use needed to truly optimize site performance. With Coveo for Sitecore – Free Edition, they can now deploy a search engine that not only delivers best-in-class relevance and usability, but also provides the advanced feature-set needed to help unlock the full potential of the Sitecore platform.”

To ensure companies can take full advantage of the capabilities of Coveo for Sitecore – Free Edition, Coveo has also announced expanded resources for its partner & developer communities. The company recently launched answers.coveo.com, a community portal where Coveo and Sitecore partners, developers and users can share best practices and have their questions addressed by experts from the Coveo team. The company also plans to announce additional developer & partner resources later this year.

Coveo for Sitecore – Free Edition helps marketers harness the power of search to drive visitor engagement, by enabling them to build and manage compelling search experiences using their familiar Sitecore management console & tools. Dynamic search pages and search-driven content can be quickly configured, delivering an engaging, consistent visitor experience across all browsers and mobile devices. The Coveo solution ships with a rich JavaScript user interface, enabling Sitecore developers to build custom search experiences using Coveo’s framework and components. Coveo technology can also be applied to existing CRM and knowledge management platforms for a more effective search experience.

To ensure each site visitor is always exposed to the site’s most relevant content, messaging and product offers, Coveo for Sitecore – Free Edition provides administrators with an actionable analytics dashboard and tools to easily tune the solution’s relevance engine.

“Coveo has been recognized as the industry’s most visionary search provider, and we are excited a free edition of Coveo for Sitecore is now available,” stated Darren Guarnaccia, Chief Strategy Officer of Sitecore. “Search plays such an essential role in the customer experience, and now a best-in-class, fully integrated solution is available free for all Sitecore developers and customers.”

Coveo for Sitecore – Enterprise Edition

Coveo, leveraged by Fortune 500 companies globally, offers an enterprise edition for organizations looking to leverage Sitecore’s Experience Database (xDB) to personalize search experiences for website visitors. Companies can purchase or upgrade to Coveo for Sitecore – Enterprise Edition, which has been available since May 2014. It provides full integration with the Sitecore xDB, enabling marketers to personalize the search-driven content each visitor is exposed to based upon their unique profile, history and site activity, and enables the secure integration of any external content source with a Sitecore site. This empowers companies to surface on their Sitecore site content residing in CRM systems, external product catalogs, legacy knowledge bases and more.

To learn more about Coveo for Sitecore, please visit www.coveo.com/sitecore or call 1.800.635.5476 in North America or 00800 2673 7642 to speak with a Coveo specialist. Sitecore Symposium 2014 attendees are encouraged to visit the Coveo team at Booth #11 on the Sitecore Symposium exhibition hall floor. Partners, developers and customers can register for their free download of Coveo for Sitecore – Free Edition.

About Coveo

Coveo provides search solutions that deliver actionable, personalized knowledge to every employee, support agent, customer, and website visitor. Recognized as the Most Visionary Leader in Enterprise Search by Gartner in 2014, Coveo’s Search & Relevance technology unlocks the full value of intranets, customer service applications, and websites by securely connecting, consolidating, and analyzing in real-time an organization’s diverse knowledge streams, and providing users with unified search, dynamic 360-degree views of information, contextual content recommendations, and automated expertise finding.

Over 700 customers worldwide use Coveo to unify knowledge and make it actionable. With corporate headquarters in Quebec City, Canada, U.S. headquarters in San Mateo, CA, and offices around the world, Coveo and its network of certified systems integrator partners deliver search-driven knowledge solutions to organizations across every vertical and in every geography.

Coveo is a strategic partner of Salesforce.com and Sitecore, and has been recognized by Gartner as a leader in its 2014 Magic Quadrant for Enterprise Search. For more information, please visit www.coveo.com, and follow us on the Coveo blog, LinkedIn, Twitter, and YouTube.

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Source:

Erin Spencer
PAN Communications
617-502-4300
prcoveo@pancomm.com

iPerceptions and ClickTale team up to combine digital customer experience insights with voice of the customer feedback

iPerceptions, Inc. a leader in Digital Customer Research solutions, and ClickTale®, the enterprise leader in Digital Customer Experience, today announced the integration of their two solutions to provide in-depth digital customer experience context to Voice of the Customer feedback.

Leveraging patent-protected technology, the iPerceptions-ClickTale solution automatically triggers a ClickTale Session Playback recording when a visitor accepts an iPerceptions on-arrival survey invitation. This unique capability enables marketers to connect a visitor’s online feedback with their actual in-page experience to provide a holistic view of their online experience.

“When an online visitor expresses feedback, an effective way to fix the problem is to drill down and see exactly what they experienced,” explains Kris Irizawa, Digital Analytics & Optimization Manager at Logitech. “The iPerceptions-ClickTale Solution allows us to quickly zoom in on dissatisfied website visitors, analyze their sessions to find out what went wrong, and quickly fix the issue to enhance the customers’ experience and facilitate greater conversion.”

Advantages of iPerceptions and ClickTale Integration:

• Get an in-depth understanding of the online behavior and in-page experience of visitors who have voiced feedback about your website.
• Pinpoint specific website elements that cause customer struggle and trigger negative feedback.
• Quickly resolve customer experience problems for both individual users and entire customer segments.
• Use the observations to quickly optimize website experience, reduce maintenance costs and improve online conversion.

How the ClickTale and iPerceptions Integration Works

ClickTale’s Session Playbacks are automatically pulled into the iPerceptions Active Research platform. In the iPerceptions portal, clients can then segment and filter ClickTale recordings of individual browser sessions using their feedback. This enables website owners to contextualize a visitor’s browsing session with the feedback that the same visitor provides.

Pricing and Availability

The iPerceptions-ClickTale solution is immediately available as an add-on to the iPerceptions Enterprise plans for any ClickTale client.

About ClickTale
ClickTale®, the enterprise leader in Digital Customer Experience, enables businesses to maximize revenues by optimizing the way people experience the web and mobile. ClickTale’s comprehensive solution features the industry’s most innovative heatmap technology, playback of individual-user browsing sessions and Customer Experience Consultants dedicated to your success. A ready-to-use SaaS solution, ClickTale effortlessly integrates with web analytics, testing tools and any infrastructure to reveal how users really interact with your site. ClickTale creates revenue-winning customer experiences for over 100,000 businesses worldwide, including many Fortune 500 companies. ClickTale is committed to making the digital world more enjoyable for people and more lucrative for businesses. For more information, visit www.clicktale.com.

About iPerceptions
iPerceptions is a leading digital customer research company that enriches marketing technologies with the Voice of the Customer. The company’s solutions are powered by the Active Research™ SaaS Platform, which captures visitors’ intent, needs, and experiences in the moment of truth using advanced engagement technologies. iPerceptions is revolutionizing market research with Active Recognition which recognizes the intent of anonymous website visitors in real-time to provide personalized experiences. With over 20M visitor intent datapoints collected every year across 3,500 brands and in 32 languages, iPerceptions is the trusted research solution of customer centric organizations. Improve your customer experience and bottom line today, visit www.iperceptions.com.

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Media contact:
Barbara Reichert
Reichert Communications, LLC
650-548-1002
barbara@reichertcom.com

OnMobile appoints François-Charles Sirois as non-executive Chairman of its Board

OnMobile Global Limited, a global leader in mobile services, today announced the appointment of François-Charles Sirois as non-executive Chairman of its Board. Mr. Sirois, who was named on the Board on June 26 of this year, replaces Mr. H.H. Haight who served as the Company’s Chairman for the period, 07 December 2011 – 20 August, 2014.

The Managing Director and CEO Rajiv Pancholy welcomed the appointment of Mr. Sirois, and said “Mr. Sirois brings extremely pertinent experience of having founded and run successful companies in the media and technology domains. His knowledge and insights will be invaluable in planning and navigating the next phase of our growth.”

Mr. Sirois is currently the President and Chief Executive Officer of Telesystem, a global media and technology holding. He is also the President and Chief Executive Officer of OnMobile Systems Inc., the largest shareholder of the Company.

Mr. Sirois also serves as Director on the Boards of various companies, including Telesystem, Zone3 Inc., Stingray Digital Group Inc. and iPerceptions. In keeping with his strong sense of community, he also serves on the Sainte-Justine UHC Foundation board and lends his support to a wide range of worthwhile causes. Mr. Sirois possesses a BAA in Finance and Marketing from HEC Montreal.

About OnMobile

OnMobile [NSE India: ONMOBILE], headquartered in Bangalore, India and with offices in all regions of the world, delivers more than 300 million music plays per day to mobile customers in 59 countries on 5 continents. Thanks to established relationships with more than 92 leading mobile operators, OnMobile is steadily enlarging its global footprint. For further information, please visit www.onmobile.com.

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Source:
Srividhya Parthasarathy, OnMobile
srividhya.parthasarathy@onmobile.com
+91 80 41802500

Galaxie expands on mobile devices

Stingray Digital, the leading provider of multiplatform music services for Pay-TV operators worldwide announced today that its Galaxie music service is now available for free to Consolidated Communications customers as an app on mobile devices and tablets.

“Tens of millions of subscribers enjoy the variety and superior programming of the Galaxie music channels on their televisions,” stated Eric Boyko, President and CEO of Stingray Digital. “Listening habits are evolving, and more and more content is being consumed on mobile devices. In order to satisfy these changing needs, we are pleased to now offer Galaxie on mobile to customers of Consolidated Communications,” Mr. Boyko added.

Following the integration of the Adobe Pass and using the Synacor authentication platform, Consolidated Communications customers can now easily log into the Galaxie mobile app on iOS and Android devices for free streaming of the 50 commercial-free music channels. This seamless integration ensures a simple and user-friendly login procedure.

“We are very excited to provide Galaxie’s music service over an easy to use mobile app,” said Jaime Montes, senior product manager for Consolidated Communications. “Our California customers can now enjoy streaming music anywhere, with no commercials and at no additional charge.”

The Galaxie music service will continue to evolve and more and more subscribers will be able to enjoy the Galaxie music channels they love on more devices as Galaxie on mobile is rolled out in the coming weeks to additional operators using Adobe Pass and Synacor.

About Consolidated Communications

Founded more than a century ago, Consolidated Communications (NASDAQ:CNSL) provides advanced communications services to both residential and business customers in California, Kansas, Missouri, Illinois, Texas and Pennsylvania. Consolidated Communications offers a wide range of services over its technologically advanced IP-based network, including local and long distance telephone, Digital Phone, high-speed Internet access and Digital TV. Additional information about Consolidated Communications and its products and services is available at www.consolidated.com.

About Stingray Digital

Stingray Digital is the leading multi-platform music service provider in the world, with more than 100 million subscribers in 113 countries around the world. Geared towards individuals and businesses alike, the company’s commercial entities include leading digital music and video services Galaxie, Music Choice International, Concert TV and The KARAOKE Channel. The company also offers various business solutions, including sensory marketing solutions via its Stingray360 division and music licensing services through Stingray Music.

Majority-owned by Telesystem, Novacap and Boyko Investment Corporation, Stingray Digital is headquartered in Montreal and has over 200 employees in offices across Canada, as well as additional offices in Los Angeles, Miami, London and Tel Aviv. The company stood out in 2013 by ranking 15th on Deloitte’s Technology Fast 50MC list, and figuring amongst PROFIT magazine’s fastest growing Canadian companies. For more information, please visit www.stingraydigital.com.

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Source:
Mathieu Péloquin
Senior Vice-President, Marketing and Communications
Stingray Digital
514-664-1244, ext 2362
mpeloquin@stingraydigital.com

Stingray Digital expands Concert TV services in the US

Stingray Digital, the leading provider of multiplatform music services for Pay-TV operators worldwide announced the launch of Concert TV on demand services on AT&T U-verse® TV, DIRECTV & Cablevision’s Optimum TV. Concert TV is a video on demand service dedicated to delivering the most exhilarating live music concert experience from some of the best internationally-acclaimed bands and artists.

“Our Concert TV services now reach 65 million households worldwide,” said Eric Boyko, President and CEO of Stingray Digital. “This relationship with AT&T, DIRECTV & Cablevision will allow us to continue our international expansion and bring in-home concert experiences to viewers across the US,” Mr. Boyko added. Concerts will be offered on AT&T and Cablevision’s VOD platforms; DIRECTV is also offering them on its pay-per-view channel 122.

Concert TV has live music for lovers of any type of music. Fans from every generation and of every musical genre will be able to choose from a wide selection of concerts for rent on VOD. Bands appearing on Concert TV include: Bon Jovi, Rhianna, Lady Gaga, Coldplay, Led Zeppelin, Deep Purple, The Who, Rolling Stones and more. New concerts are added monthly so there are always new artists to discover.

About Stingray Digital

Stingray Digital is the leading multi-platform music service provider in the world, with more than 100 million subscribers in 113 countries around the world. Geared towards individuals and businesses alike, the company’s commercial entities include leading digital music and video services Galaxie, Music Choice International, Concert TV and The KARAOKE Channel. The company also offers various business solutions, including sensory marketing solutions via its Stingray360 division and music licensing services through Stingray Music.

Majority-owned by Telesystem, Novacap and Boyko Investment Corporation, Stingray Digital is headquartered in Montreal and has over 200 employees in offices across Canada, as well as additional offices in Los Angeles, Miami, London and Tel Aviv. The company stood out in 2013 by ranking 15th on Deloitte’s Technology Fast 50MC list, and figuring amongst PROFIT magazine’s fastest growing Canadian companies. For more information, please visit www.stingraydigital.com.

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Source :
Mathieu Péloquin
Senior Vice-President, Marketing and Communications
Stingray Digital
514-664-1244, ext 2362
mpeloquin@stingraydigital.com

Coveo jugée plus visionnaire que Google (in French only)

Coveo recognized as a Leader in Gartner’s 2014 Magic Quadrant for Enterprise Search

In its 2014 Magic Quadrant for Enterprise Search released last week, the analyst firm Gartner has positioned Coveo, a provider of search and relevance solutions, furthest along the completeness of vision axis in its Leader’s quadrant. Gartner’s report evaluates 17 providers of enterprise search solutions, each assessed based upon both their completeness of vision and ability to execute.

Gartner notes: “In 2013, we saw the Nexus of Forces – social, mobile, cloud and information – affect the information-centric enterprise search market substantially. The abilities to address mobile computing functions through apps, to address the cloud through direct provision and connectors, and to offer meaningful social features have become central to the task of executing and innovating in this area of technology.”

Coveo provides search and relevance solutions that help knowledge workers, support agents, website visitors, and customers be more successful and effective. Coveo securely consolidates all of an organization’s enterprise systems and knowledge streams, enabling unified search and delivering predictive content and expertise directly into the context of every employee, website visitor and customer.

“We are honored to be placed furthest along the completeness of vision axis of the Gartner Leader’s quadrant for Enterprise Search,” stated Louis Tetu, CEO of Coveo. “This recognition, coupled with the incredible success of our recently released Coveo for Salesforce solution, confirms that our mission to help companies use search to drive measurable business results, elevate employee proficiency, and enhance customer experiences is sound. As Coveo continues its rapid growth and aggressively scales our global team, I welcome the best and brightest in sales, marketing, product, and services to contact us to discuss a role at Coveo.”

Access the full report here.

About Coveo
Coveo provides solutions that deliver actionable, personalized knowledge to every employee, support agent, customer, and website visitor. Coveo’s Search & Relevance technology unlocks the full value of intranets, customer service applications, and corporate websites by securely connecting, consolidating, and analyzing in real-time an organization’s diverse knowledge streams, and providing users with unified search, automated expertise recommendations, and predictive knowledge based upon their unique context and task at hand.

Over 700 customers worldwide use Coveo to unify knowledge and make it actionable. With corporate headquarters in Quebec City Canada, U.S. headquarters in San Mateo, CA, and offices around the world, Coveo and its network of certified systems integrator partners deliver search-driven knowledge solutions to organizations across every vertical and in every geography.

Coveo is a strategic partner of Salesforce.com and Sitecore, and has been recognized by leading analyst firms including Gartner, Forrester and IDC. For more information, please visit www.coveo.com, and follow us on the Coveo blog, LinkedIn, Twitter, and YouTube.

About the Gartner Magic Quadrant
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

1 Gartner, Inc., “Magic Quadrant for Enterprise Search” by Whit Andrews and Hanns Koehler-Kruener, July 16, 2014.

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Information:
Colin Beasty
Media Engagement Manager, Coveo
cbeasty@coveo.com

Appointment of Jacques Parisien on Stingray’ Board of Directors (in French only)

Eric Boyko: Go go go! (in French only)

Stingray Digital expands global footprint with launch of Concert TV in Russia

Stingray Digital, the leading provider of multiplatform music services for Pay-TV operators worldwide announced it will be launching Concert TV titles on Rostelecom’s VOD service in July. Concert TV is a video on demand service dedicated to delivering the most exhilarating live music concerts from some of the best internationally-acclaimed bands and artists.

“This is a historic first deal for Stingray for distribution of our music services in Russia,“ said Eric Boyko, President and CEO of Stingray Digital. “We had identified Russia as a key growth market for our services, and Rostelecom is an ideal partner for us to make this first important step,” Mr. Boyko added.

Rostelecom is one of the largest national telecommunications operators in Russia and Europe, covering more than 34 million households and with more than 2 million IPTV subscribers.

Concert TV has live music for lovers of any type of music. Fans from every generation and of every musical genre will be able to choose from a wide selection of concerts for rent on VOD. Bands appearing on Concert TV include: Bon Jovi, Rhianna, Lady Gaga, Coldplay, Led Zeppelin, Deep Purple, The Who, Rolling Stones and more. The concerts will be refreshed monthly so there are always be new artists to discover.

About Stingray Digital Group

Stingray Digital is the leading multi-platform music service provider in the world, with more than 100 million subscribers in 113 countries around the world. Geared towards individuals and businesses alike, the company’s commercial entities include leading digital music and video services Galaxie, Music Choice International, Concert TV and The KARAOKE Channel. The company also offers various business solutions, including sensory marketing solutions via its Stingray360 division and music licensing services through Stingray Music.

Majority-owned by Telesystem, Novacap and Boyko Investment Corporation, Stingray Digital is headquartered in Montreal and has over 200 employees in offices across Canada, as well as additional offices in Los Angeles, Miami, London and Tel Aviv. The company stood out in 2013 by ranking 15th on Deloitte’s Technology Fast 50MC list, and figuring amongst PROFIT magazine’s fastest growing Canadian companies. For more information, please visit www.stingraydigital.com.

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Source:
Mathieu Péloquin
Senior Vice-President, Marketing and Communications
Stingray Digital
514-664-1244 ext.2362
mpeloquin@stingraydigital.com

OnMobile appoints François-Charles Sirois as an Additional Director to its Board

OnMobile Global Limited (‘OnMobile’/ ‘Company’), a global leader in telecom value-added services (VAS), today announced the appointment of Mr. François-Charles Sirois as an Additional Director of its Board. Mr. Sirois is currently the President and Chief Executive Officer of Telesystem, a global media and technology holding. He is also the President and Chief Executive Officer of OnMobile Systems Inc., the largest shareholder of the Company which recently increased its shareholding by about 10% through a voluntary open offer process. Rajiv Pancholy, the new Chief Executive Officer of the Company, has also been appointed on the Board of Directors and as Managing Director. Meanwhile, Mouli Raman, the erstwhile Chief Executive Officer and Managing Director of OnMobile, has decided to step down from his position on the Board.

With more than 15 years of experience in corporate mergers, acquisitions and financing, Mr. Sirois has earned an enviable reputation for having developed successful joint ventures. His entrepreneurial expertise and innovative partnerships have enabled Telesystem to leverage and capitalize upon the momentum in the media and technology industry. Mr. Sirois also founded Microcell i5 Inc. and Masq Inc., and served as President and Chief Operating Officer for both companies. He was the President and Founder of Up2 technologies Inc. from 1998 to 2000.

“We welcome Mr. Sirois to the OnMobile Board,” said Mr. H. H. Haight, Chairman of the Board of Directors, OnMobile Global. “Mr. Sirois brings onboard the experience of having founded and run successful companies in the media and technology domains.”

“I thank the OnMobile Board of Directors for its trust and support,” said Mr. Sirois. “I look forward to help OnMobile deliver increased value for its customers, consumers and shareholders. My mandate will be to help the company navigate its next phase of growth and reiterate market leadership globally.”

Mr. Sirois also serves as Director on the Boards of various companies, including Telesystem, Zone3 Inc., Stingray Digital Group Inc. and iPerceptions. In keeping with his strong sense of community, he also serves on the Sainte-Justine UHC Foundation board and lends his support to a wide range of worthwhile causes.

Mr. Sirois possesses a BAA in Finance and Marketing from HEC Montreal.

About OnMobile
OnMobile [NSE India: ONMOBILE], headquartered in Bangalore, India, with services in 59 countries, is the leading Value Added Services (VAS) company for Mobile, Landline and Media Service Providers. OnMobile offers an innovative array of products in Mobile Infotainment, Search & Discovery and Mobile Cloud services which help people access information & entertainment, express themselves & connect with others. With 92 global partners, OnMobile consistently executes complex projects and generates high revenue for its customers. Founded in 2000, OnMobile has more than 1,650 employees globally and is the first listed VAS Company in India.  For further information, please visit www.onmobile.com.

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Source:
Srividhya Parthasarathy, OnMobile
srividhya.parthasarathy@onmobile.com
+91 80 41802500

Stingray Digital acquires Canadian commercial business accounts portfolio from Mood Media Corporation

Stingray Digital, the leading multi-platform music service provider in the world, today announced  an agreement with Mood Media Corporation for the acquisition of its remaining 8,000 Canadian commercial accounts and will continue to be Mood’s exclusive partner for the representation of their products and services in Canada.  Through this agreement, Stingray will be able to continue to provide its 72,000 commercial clients with unparalleled music services, advanced digital signage solutions and other value added services.

“We strongly believe in the continued growth of our commercial music services in Canada and as stated in a recent SOCAN survey conducted by Leger , three quarters of Canadian business owners view music as important to their customers’ experience,” commented Eric Boyko, President and CEO of Stingray Digital. “Our understanding of the Canadian music landscape also helps us put forth Canadian music creators in commercial locations across the country,” he added.

“Stingray has been a valued partner of Mood’s for many years. With this agreement, we ensure a continued, mutually beneficial relationship that will result in even better service for existing and new Canadian clients who will benefit from the combined expertise of the two companies,” added Steve Richards, President and CEO of Mood Media Corporation.

Clients now fully serviced by Stingray’s commercial account team include Loblaws, Telus and Mark’s Work Warehouse retail locations.  Stingray develops innovative products to businesses who seek to offer the most complete brand experience to their customers through music, digital signage, and other value added solutions.

About Stingray Digital Group

Stingray Digital is the leading multi-platform music service provider in the world, with more than 100 million subscribers in 113 countries around the world. Geared towards individuals and businesses alike, the company’s commercial entities include leading digital music and video services Galaxie, Music Choice International, Concert TV and The KARAOKE Channel. The company also offers various business solutions, including sensory marketing solutions via its Stingray360 division and music licensing services through Stingray Music.

Majority-owned by Telesystem, Novacap and Boyko Investment Corporation, Stingray Digital is headquartered in Montreal and has over 200 employees in offices across Canada, as well as additional offices in Los Angeles, Miami, London, Amsterdam and Tel Aviv. The company stood out by ranking in the top 2014 Profit 500, Canada’s fastest growing companies. For more information, please visit www.stingraydigital.com.

About Mood Media Corporation

Mood Media Corporation (TSX:MM/ LSE AIM:MM), is one of the world’s largest designers of in-store consumer experiences, including audio, visual, interactive, scent, voice and advertising solutions. Mood Media’s solutions reach over 150 million consumers each day through more than half a million subscriber locations in over 40 countries throughout North America, Europe, Asia and Australia.

Mood Media Corporation’s client base includes more than 850 U.S. and international brands in diverse market sectors that include: retail, from fashion to financial services; hospitality, from hotels to health spas; and food retail, including restaurants, bars, quick-serve and fast casual dining. Mood Media’s marketing platforms include 77 of the top 100 retailers in the United States and 49 of the top 50 quick-serve and fast-casual restaurant companies. Website www.moodmedia.com.

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Source:
Mathieu Péloquin
Senior Vice President, Marketing and Communications
Stingray Digital
514-664-1244, poste 2362
mpeloquin@stingraydigital.com

iPerceptions Active Recognition™ increases the performance of Live Chat solutions by targeting visitors with the intent to purchase

iPerceptions, the leader in digital customer research, today launched Active Recognition Technology (ART) for Live Chat, a patent protected technology that empowers companies to build more relevant customer interactions by triggering chat sessions according to a visitor’s intent. The launch revolutionizes the effectiveness of live chat technologies, such as LivePerson, BoldChat and Moxie, as it leverages stated visitor intent from representative surveys and iPerceptions’ 20M+ intent database to recognize the intent of anonymous website visitors in real-time. For the first time, Active Recognition aligns market research with the speed and velocity of big data to recognize purchase intent in real-time. Triggering chat sessions with Active Recognition has proven to be more effective by increasing chat assisted conversion by 30%.

Grow conversion by recognizing visitor intent in real-time

• Active Recognition for Live Chat grows in-session conversion by identifying visitors with the intent to purchase. Without Active Recognition many chat sessions may be engaging visitors who are not looking to purchase in that session using valuable resources on sessions that are less likely to convert.
• Supporting quote — “Chat sessions that are triggered based on successful behavior alone fail to recognize 80% of visitors who are on a site to purchase,” said Derek Zakaib, Vice President of Product and Marketing at iPerceptions. “iPerceptions Active Recognition can recognize visitors outside the purchase funnel with the intent to purchase. These visitors are highly qualified as they are 15 times more likely to convert than other categories of intent. By triggering chat sessions with these visitors, Active Recognition for Live Chat grows your conversion opportunity.”

Recognize visitors’ intent without breaching their privacy

• Active Recognition contains no personally identifiable information so marketers can now recognize visitor intent while addressing consumer privacy concerns. Leveraging anonymous opt-in digital voice of customer survey data and non-identifiable behavioral data, Active Recognition eliminates customers’ privacy concerns and avoids exposure to privacy legislation.
• Supporting quote — “Nobody wants to be spied on,” said Duff Anderson, Senior Vice President at iPerceptions. “Yet many firms infer intent using vast amounts of personal identifiable information with limited success. This is not only making customers uncomfortable but is not as effective as leveraging stated visitor intent to recognize why visitors are coming to your site.”

Self-learning for maximum efficiency

• Active Recognition for Live Chat adapts and evolves to changing website environments and customer behavior by leveraging a continuous feed of client specific visitor intent and iPerceptions’ unique 20M+ intent database.
• Supporting quote — “A predictive model’s performance is influenced exclusively by the quality and freshness of its data,” said Audry Larocque, CEO of iPerceptions. “Active Recognition is the most advanced and effective method to recognize intent as it is powered by a constant representative sample of opt-in visitor intent which allows for robust pattern analysis and learning. The model stays current and is always adjusting from the constant flow of tens of millions of intent data points that are flowing into the system from iPerceptions’ global stated intent database.”

Availability

• iPerceptions Active Recognition for Live Chat is immediately available. To find out more schedule a meeting.

About iPerceptions

iPerceptions is a leading digital customer research company that enriches marketing technologies with the Voice of the Customer. The company’s solutions are powered by the Active Research™ SaaS Platform, which captures visitors’ intent, needs, and experiences in the moment of truth using advanced engagement technologies. iPerceptions is revolutionizing market research with Active Recognition™ which recognizes the intent of anonymous website visitors in real-time to provide personalized experiences. With over 20M visitor intent datapoints collected every year across 3,500 brands and in 32 languages, iPerceptions is the trusted research solution of customer centric organizations. Improve your customer experience and bottom line today, visit www.iperceptions.com.

All trademarks and registered trademarks in this document are the properties of their respective owners.

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Media Contact:
Barbara Reichert
Reichert Communications, LLC
650-548-1002
barbara@reichertcom.com

OnMobile’s 2014 annual report

To learn more about OnMobile, click here.

Stingray ranked #106 in PROFIT 500’s fastest growing companies in Canada

Une chaîne musicale et une expansion européenne pour Stingray (in French only)

Ma maison Zone3 à New York (in French only)

Zone3 opens New York office and appoints Julian Locke as Executive Vice President, Zone3 USA

Zone3 is pleased to announce the opening of a New York office and the appointment of Julian Locke as Executive Vice-President and Head of US Operations.

The company recently produced God, Guns & Automobiles for History US and Match Game for Comedy Network. It currently has several projects under development, both for Canadian and American broadcasters. This announcement confirms Zone3’s desire to create and produce even more English-language television programming. The company already has an impressive roster of French-language programs and is one of Quebec’s leading production companies, and one of the largest in Canada. “By having a presence in the United States, we want to speed up our growth,” said Michel Bissonnette, President of Zone3.

Julian Locke has an impressive track record and was a key member of the senior management team responsible for Leopard Films UK’s extraordinary growth in the United States. During that period the company’s sales grew from three to thirty million dollars in five years. Leopard Films’ productions include House Hunters International, Dear Genevieve, Man Caves, Disaster Guy, Top Spot and Pumped!

“Julian has my full trust. His creative sense and his management abilities will allow him, I am certain, to reach the objectives that we have established,” added Michel Bissonnette.

“Zone3 is known for the great quality of its productions and its creativity. I am certain that the company has all that it takes to secure an enviable position in the United States and in the English-Canadian market. I am excited to start working.” Locke said.

Executive producers Michael Kronish and Isabelle-Anouk Bourduas will team up with Locke and together they will form the unit responsible for English-language productions, whether they are destined for the English Canadian market or the United States.

About Zone3

One of the leading television production companies in Quebec and Canada, Zone3 offers an impressive line-up of original productions in a range of genres: drama, variety, magazine shows, youth and documentaries, including over 45 television series and 15 Web series currently in production. In 2013-2104 it produced over 1000 hours of programming.

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Information:

Leisa Lee
The Leisa Lee Group
514-946-2010
leisa@leisaleegroup.com

Charles Sirois : dénicheur de talents africains (in French only)

CVTCORP : une entreprise qui a le vent dans les voiles (in French only)

Coveo personalizes the search experience for Sitecore websites

Coveo today announced major feature upgrades to its popular search and relevance solution Coveo for Sitecore, which enables organizations to build contextual search and discovery experiences on websites powered by the Sitecore® Experience Platform. With this release, Coveo for Sitecore has delivered full integration with the Sitecore® Experience Database™ (xDB™), empowering marketers to personalize the search results, page content, and product offerings displayed to website visitors.

“Connecting each site visitor with the products and messages most personally relevant to them – at precisely the right time and across every device they use – is the most important driver of site conversions and customer engagement,” stated JP Provencal, SVP of Strategic Alliances at Coveo. “With Coveo for Sitecore, our mission was to make it easy for non-technical marketers to create these rich, highly-personal search and exploration experiences using the same Sitecore tools they utilize to manage the rest of their sites. We are pleased to be partnering with forward-leaning organizations to make their website personalization goals a reality.”

Feature enhancements in the latest release of Coveo for Sitecore include:

Sitecore Experience Database (xDB) Integration: Leveraging the comprehensive profile and activity data managed within Sitecore’s xDB, Coveo for Sitecore makes it possible for marketers to easily tailor personalized search experiences and content pages for each unique website visitor. By utilizing the insights the Sitecore xDB captures about each site visitor – including select demographic information, prior activity on the site, and past exposures to email and other marketing initiatives – marketers can use Coveo for Sitecore to offer each site visitor the products and content most relevant to them at that precise moment in their customer journey. And because it is fully integrated into the Sitecore platform, marketers can build and manage these experiences with the Sitecore tools they use to manage their entire website.

Actionable Usage Analytics and Reporting: To optimize how site visitors find and engage with products and content on the site, marketers need access to granular yet “easy to act upon” site search analytics. With a flexible dashboard and actionable reports, Coveo for Sitecore provides marketers with total line-of-sight into key search performance metrics including trending searches, search keyword frequency, and search conversion rates. This enables marketers to quickly tune the site’s content, product offers, and personalized search profiles in response to changing visitor preferences, competitive activity, or identified gaps in content. And because Coveo is fully integrated within Sitecore Experience Platform, all search usage analytics are channeled back and stored directly within the Sitecore xDB, enriching the platform’s visitor profiles to make future website experiences even more personalized.

Improved Mobile Support & Design Architecture: Because a website’s search capabilities are so essential and impactful for mobile users, Coveo for Sitecore fully supports Responsive Design, and provides a number of easy-to-configure templates to deploy dynamic search for visitors using iOS and Android devices. And to provide administrators and systems integrators with more flexibility in how search-driven web pages are built, Coveo for Sitecore now fully supports Model-View Controller (MVC) architectural patterns.

“Successful digital brand experiences deliver the content and products that are specifically tailored to each unique visitor and their precise place in the ‘customer journey’,” commented Darren Guarnaccia, chief strategy officer at Sitecore. “By connecting big data and contextual search, Coveo for Sitecore empowers marketers to deliver the personalized digital experiences that delight customers and earn brand loyalty.”

“The Institute of Food Technologists (IFT) deployed Coveo for Sitecore on our internet site, and we have been impressed with not only the great search-performance it provides our visitors, but also its ease-of-use and deep integration with the Sitecore stack,” stated Marc Bernstein, VP of Information Technology at the Institute of Food Technologists. “And importantly, the Coveo team is one of the most responsive and well run I have worked with. Not only do they have deep product knowledge, but they understand Sitecore and have been indispensable in a smooth implementation. As we look to continue enriching the visitor experience on our site, we view Coveo for Sitecore as a ‘go-to’ solution, given the experience we’ve had so far.”

Coveo currently has more than 100 implementations within leading Sitecore-powered sites globally. To learn more about Coveo for Sitecore and read about other organizations who have achieved success, please visit www.coveo.com/sitecore.

And for more information about how to make powerful and compelling search a reality on your website, read Coveo’s latest solution brief: Website Search is Business-Critical, and Marketers Should Own It.

About Sitecore

Sitecore is the global leader in customer experience management. The company delivers highly relevant content and personalized digital experiences that delight audiences, build loyalty and drive revenue. With the Sitecore® Experience® Platform™, marketers can own the experience of every customer that engages with their brand, across every channel. More than 3,500 of the world’s leading brands – including American Express, Carnival Cruise Lines, easyJet, Heineken and L’Oréal – trust Sitecore to help them deliver the meaningful interactions that win customers for life.

About Coveo

Coveo makes companies and websites more relevant and responsive by providing technology that delivers in real time the most relevant, context-aware information for every employee, every customer, and every website visitor.

Coveo’s technology has been recognized as the most complete, end-to-end search & relevance platform available today. Coveo takes search to a new, more relevant level by securely connecting with and harnessing an organization’s big, fragmented data from any combination of cloud, social, and on-premise systems. The Coveo Advanced Relevance Engine injects the most relevant knowledge into the context of every user, focusing on three business areas to:

• Radically boost knowledge management initiatives by making an organization’s collective knowledge easily accessible & relevant, so that all employees can take the best actions;
• Inject more relevant knowledge into customer service and sales interactions; and
• Personalize online customer experiences within high-end websites and communities.

Coveo is a strategic partner of several leading software companies such as Salesforce.com and Sitecore, and has been recognized as a visionary by Gartner in its 2013 Magic Quadrant. Among Coveo customers are leading organizations such as Lockheed Martin, Rally Software, and Sungard, among many others. For more information, visit www.coveo.com, follow us on the Coveo blog, LinkedIn, Twitter, and YouTube.

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Source:
Jenny Gardynski
PAN Communications
617-502-4300
prcoveo@pancomm.com

Galaxie : entente prolongée avec Vidéotron (in French only)

Stingray Digital renews with Videotron for an additional 8 years

Stingray Digital, the leading provider of multiplatform music services for TV service operators worldwide, is pleased to announce it has signed a multi-year renewal with Videotron for the distribution of Galaxie music channels and Galaxie Music Videos.

“We are particularly proud to have closed an important long-term renewal with our good partner Videotron,” commented Eric Boyko, President and CEO of Stingray Digital. “The Galaxie music channels are listened to by more than 60% of Canadians and now in addition to the 51 Galaxie music channels, Videotron customers will also have access to the popular music video content on demand,” he added.   “This contract renewal confirms our commitment to offer the best possible entertainment experience to our customers. Stingray continues to excel at the distribution of compelling music content, as demonstrated by the variety of the Galaxie service”, said Myrianne Collin, Senior Vice-President, Strategy and Marketing at Videotron. “We are certain that our subscribers will also appreciate the vast selection of music videos that are now available for them to watch on demand from Galaxie, on the device of their choice.”

As part of this expanded agreement, Videotron’s customers will be able to access and view the music videos for free from a library of over 25,000 videos from all major and independent labels. Subscribers to the illico service can watch the Galaxie music videos on the platform of their choice, including illico TV, on the web with illico.tv, on tablets (iPad and Android) using the illico.tv and illico mobile applications.

About Stingray Digital

Stingray Digital is the leading multi-platform music service provider in the world, with more than 100 million subscribers in 113 countries around the world. Geared towards individuals and businesses alike, the company’s commercial entities include leading digital music and video services Galaxie, Music Choice International, Concert TV and The KARAOKE Channel. The company also offers various business solutions, including sensory marketing solutions via its Stingray360 division and music licensing services through Stingray Music.

Majority-owned by Telesystem, Novacap and Boyko Investment Corporation, Stingray Digital is headquartered in Montreal and has over 200 employees in offices across Canada, as well as additional offices in Los Angeles, Miami, London and Tel Aviv. The company stood out in 2013 by ranking 15th on Deloitte’s Technology Fast 50mc list, and figuring amongst PROFIT magazine’s fastest growing Canadian companies. For more information, please visit www.stingraydigital.com.

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Contact:
Mathieu Peloquin
Senior Vice-President, Marketing and Communications
Stingray Digital
514 664-1244, ext: 2362