All posts by Patricia Dubois
Coveo and Klever announce partnership at Technology Services World 2014 Best Practices Conference
Coveo, provider of the world’s most comprehensive suite of search & relevance solutions, and Klever, the next-generation knowledge management (KM) online, virtual and in-person services company, today announced a strategic partnership, during this week’s TSW 2014 Best Practices event in Santa Clara, CA.
Coveo and Klever announced that they will work together to offer a comprehensive, “insight-to-execution” range of KM diagnostics, training, and consulting services, alongside Coveo’s leading suite of search & relevance technology solutions, for organizations seeking to architect innovative and efficient knowledge management programs. In support of Coveo’s mission to provide customers with search & relevance solutions that dramatically and positively impact business performance, Klever will offer tailored consulting services and training to strategic Coveo customers.
Additionally, Coveo technology will be deployed within the Klever community, an online hub of resources and topical discussions for KM professionals to exchange ideas, problem-solve, and connect with fellow members and KM consultants. Coveo technology will enable Klever Community members to intuitively explore and access the best practices and community advice relevant to their own context and level of KM maturity.
Related Quotes:
Diane Berry, Chief Knowledge Evangelist, Coveo: “We are very happy to be working with Phil Verghis and his talented team at Klever. This next-generation consulting, training and best practices community simplifies knowledge management practices, making them easily understood and adopted by all employees within an organization. We are looking forward to helping to expand the fast-growing Klever community and make the tremendous and diverse knowledge being developed within it, available when and how members need it.”
Phil Verghis, Co-Founder and CEO, Klever: “We are very happy to be working with the best–in-class enterprise search organization, Coveo, to further enhance the value of knowledge management for our clients. The benefits of the Coveo platform are very complementary to our offerings as we work to help our clients better capture, manage and re-use their knowledge.”
About Coveo
Coveo makes companies and websites more relevant and responsive by providing technology that delivers in real time the most relevant, context-aware information for every employee, every customer, and every website visitor.
Coveo’s technology has been recognized as the most complete, end-to-end search & relevance platform available today. Coveo takes search to a new, more relevant level by securely connecting with and harnessing an organization’s big, fragmented data from any combination of cloud, social, and on-premise systems. The Coveo Advanced Relevance Engine injects the most relevant knowledge into the context of every user, focusing on three business areas to:
- Radically boost knowledge management initiatives by making an organization’s collective knowledge easily accessible & relevant, so that all employees can take the best actions;
- Inject more relevant knowledge into customer service and sales interactions; and
- Personalize online customer experiences within high-end websites and communities.
Coveo is a strategic partner of several leading software companies such as Salesforce.com and Sitecore, and has been recognized as a visionary by Gartner in its 2013 Magic Quadrant. Among Coveo customers are leading organizations such as Lockheed Martin, Rally Software, and Sungard, among many others. For more information, visit www.coveo.com, follow us on the Coveo blog, LinkedIn, Twitter, and YouTube.
About Klever
Klever helps organizations around the world leverage their most valuable asset: their knowledge. We offer diagnostic and actions plans to help you get started and help you drive increased productivity through targeted use of cutting-edge knowledge management methodologies. We take the complexity out of knowledge sharing and offer a variety of training to get you and your team the experience and information to support your training needs. Our online community of experts and peers provides an online resource to exchange ideas, work through challenges and tap into our ever-expanding resource of open-source information related to knowledge sharing.
For more information please visit us at www.getklever.com and follow us on LinkedIn, Facebook & Twitter.
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Information:
Jenny Gardynski
PAN Communications
617-502-4300
prcoveo@pancomm.com
Telesystem to attend the Milken Institute Global Conference from April 28 to 30, 2014
François-Charles Sirois, President and CEO of Telesystem, and Charles Sirois, Chairman of the Board of Telesystem , will attend the Milken Institute Global Conference, held in Beverly Hills, California, from April 28 to 30.
To book a meeting with Francois-Charles, please contact Ann Hamel (ahamel@telesystem.ca).
CVTCORP announces the appointment of Charles Sirois to its Board of Directors
Robert J. Ratliff, Chairman of the Board of CVTCORP, is proud to announce that Charles Sirois has been appointed to the Board of Directors. Mr. Sirois is joining a seasoned team of directors, led since 2010 by Mr. Ratliff, the founder and former President & CEO and Chairman of the Board of AGCO (NYSE: AGCO), a global leader in agricultural equipment.
“The entire CVTCORP team is delighted to welcome Mr. Sirois aboard and plans to make the most of his company-building experience as we capitalize on the steady demand for CVTCORP’s flagship product: continuously variable transmissions (CVTs) for tractors. Mr. Sirois’s extensive expertise and impressive list of achievements are bound to be hugely beneficial for our organization,” said Daniel Girard, CVTCORP’s founder and its current CEO.
“I’m pleased to be able to contribute to the growth of a thriving company like CVTCORP. Its CVT technology for generators and farm machinery reduces fuel consumption and greenhouse gas emissions,” Mr. Sirois declared.
Charles Sirois is Chairman of the Board of Telesystem, which has backed CVTCORP since 2005. He is also the Founder and Chairman of the Board of Enablis, Chairman of the Board of CIBC, and Founding Partner of Tandem Expansion Fund. During the course of his career, he has headed such prominent corporations as BCE Mobile Communications and Teleglobe. He also founded Telesystem International Wireless and Microcell Telecommunications (Fido). He currently sits on the Board of Rogers Communications. Mr. Sirois is a member of the Order of Canada and the Ordre national du Québec. He was inducted into Canada’s Telecommunications Hall of Fame in 2010 and is the recipient of five honorary PhDs.
CVTCORP is currently strengthening its Board of Directors to seek out additional support and guidance as it ramps up its development efforts. Following its first commercial rollout for power generation applications in 2013, CVTCORP plans to make this game-changing technology commercially available to major farm equipment manufacturers as of 2016.
About CVTCORP
Founded in 2001, CVTCORP is an international technology company specializing in continuously variable transmissions (CVTs). It develops, manufactures and supplies CVTs for power generation, agricultural and industrial equipment. The company’s innovative product contributes to these industries by delivering greater productivity, improved performance and reduced energy consumption. CVTCORP’s proven, reliable technology is IP-protected, with 20 families of patents covering the United States, Canada, Europe and Asia.
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Source:
Daniel Girard
CEO and Founder, CVTCORP
Tel.: 450-922-2225 poste 223
dgirard@cvtcorp.com
La « Silicon Valley » canadienne toujours fragile (in French only)
Charles Sirois et l’internationalisation de nos entreprises (in French only)
Coveo appoints former CA Technologies Executive Leo Annab to Board of Directors
Coveo announced today the addition of Leo Annab to its Board of Directors. Before joining CA in 2005, Annab held a number of roles with IBM over a period of 17 years, including Director of Application Services (IBM Global Services), where he was responsible for business unit application development portfolios. Annab was also Head of Aetna Application Development, where he transformed the 1,500-employee Aetna application development organization, managing a portfolio of 700+ applications.
Annab holds a Bachelor of Science degree in Chemical Engineering from the University of Toronto, is a member of the Council of Competitiveness Technology Leadership and Strategy Initiative, acts as Business Advisor to the NC State School of Advanced Analytics, and is a frequent speaker on topics ranging from technology services to customer support and industry trends. He currently resides in Raleigh, NC.
Supporting Quotes:
Louis Tetu, Coveo Chairman and CEO: “I got to know Leo as a member of our Advisory Board and learned about his exceptional experience and knowledge of business operations and technology development strategy. I’m extremely pleased to welcome Leo as a member of our Board of Directors, and I am looking forward to his significant contributions to our strategy and execution, particularly during our current stage of rapid growth and expansion.”
Leo Annab: “Coveo’s Search & Relevance Technology has so many applications for knowledge-intensive organizations seeking to gain control over, contextualize and leverage their ever-expanding information assets to better engage employees and customers that I see explosive growth ahead for the company. I have always been impressed with the market opportunity, the technology and the company’s leadership and I am happy to have a chance to help guide the company during this high-growth phase, as a member of its Board.”
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Source:
Jenny Gardynski
PAN Communications
617-502-4300
prcoveo@pancomm.com
Stingray : Conquérir la Terre sainte grâce à la musique (in French only)
Zone3 achète Cinémaginaire (in French only)
Detection tool leverages big data, machine learning
Emerging techniques for detecting security threats are combining big data with behavioral analytics and machine learning to detect and prevent intrusions.
A white paper released by intrusion detection specialist FileTrek describes a detection tool that aggregates real-time data generated from users, applications, files and systems, then computes and tracks risks using machine learning. The company also claims its “risk equation” becomes “smarter” over time.
Ottawa-based FileTrek’s approach is part of a growing trend toward automating big data techniques, such as sifting through large volumes of network activity to identify potential intrusion risks. These tools could eventually be refined to anticipate threats before they occur.
FileTrek CTO Stephan Jou said the company’s approach leverages big data and behavioral analytics to “capture the context of events and connect the relationships between those events to quantify” risk.
The intrusion detection tool relies on inputs from users, activities, files and methods of operation to generate a “risk score” for each input. The resulting baseline for normal business operations is then used to focus on anomalous events. Citing the example of former National Security Agency contract employee Edward Snowden, the system could analyze anomalous behavior like an IT administrator copying sensitive files to an external USB drive.
The white paper describes a recipe, or equation, for computing the behavioral risk of networks users. In short, the overall risk of a certain behavior is computed by multiplying the probability that an activity is anomalous and therefore a potential security threat by the negative “impact” of the an observed event.
Such “behavioral risk indicators” would be flagged by the tool, which would then use machine learning to scan for similar risky or suspicious behavior. FileTrek touts the tool as becoming increasingly capable over time of detecting suspicious behavior in real time across enterprises.
While big data techniques tend to rely on sheer volume, data mining and machine learning techniques also require “appropriate behavior data,” the white paper notes. Examples of the types of behavior related to users and files includes:
- Copying of IP from one document into the clipboard and pasting that content to another document
- Assembling a .zip file from individual component files
- Transactions with cloud sharing services, such as Dropbox
- Time spent working on specific documents or in specific applications
- Screenshots taken of documents and subsequent activity with those image files, and
- Opening and closing applications, including when, where and how those applications are used
The company said it is targeting markets where users must secure large amounts of proprietary or customer assets. These include energy, financial services, high technology, life sciences, and manufacturing companies along with government agencies.
Stingray Digital launches Galaxie with Liberty Cablevision
Stingray Digital, the leading provider of multiplatform music services for TV service operators worldwide announced today it has concluded an agreement with Liberty Cablevision for the distribution of the Galaxie digital music service, as well as Galaxie Music Videos on Demand and Concert TV. Since being introduced to the US market in 2010, Galaxie continues to grow its subscriber base with important new customers such as Liberty Cablevision.
“We are very proud to have been chosen by Liberty Cablevision to replace their previous supplier of digital audio channels,” stated Eric Boyko, President and CEO of Stingray Digital, owners and operators of Galaxie. “Our ability to customize the music lineup to cater to the unique needs of Liberty Cablevision’s subscriber base sets us apart in such a competitive marketplace. Liberty Cablevision customers will appreciate the quality and breadth of the Galaxie service as well as the new services including Concert TV on demand,” Mr. Boyko commented.
Liberty Cablevision of Puerto Rico is a subsidiary of Liberty Global, the largest international cable company with operations in 14 countries. Liberty’s digital cable television customers will all receive 50 Galaxie audio channels including regional programming such as Romance Latino, Rock en Español, Jazz Latino and many more. The channels will also be made available on a TV Everywhere basis for Liberty Cablevision’s subscribers through a complete suite of web-based and mobile applications. In addition to the Galaxie audio channels, customers will also have access to Galaxie Music Videos on Demand and Concert TV on VOD.
About Stingray Digital
Stingray Digital is the leading multi-platform music service provider in the world, with more than 100 million subscribers in 113 countries around the world. Geared towards individuals and businesses alike, the company’s commercial entities include leading digital music and video services Galaxie, Music Choice International, Concert TV and The KARAOKE Channel. The company also offers various business solutions, including sensory marketing solutions via its Stingray360 division and music licensing services through Stingray Music.
Majority-owned by Telesystem, Novacap and Boyko Investment Corporation, Stingray Digital is headquartered in Montreal and has over 200 employees in offices across Canada, as well as additional offices in Los Angeles, Miami, London and Tel Aviv. The company stood out in 2013 by ranking 15th on Deloitte’s Technology Fast 50MC list, and figuring amongst PROFIT magazine’s fastest growing Canadian companies. For more information, please visit www.stingraydigital.com.
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Information:
Mathieu Péloquin
Senior Vice-President, Marketing and Communications
Stingray Digital
514-664-1244, ext 2362
mpeloquin@stingraydigital.com
Discover OnMobile
Discover OnMobile and how it creates a large-scale positive impact in people’s lives through mobile technology.
CVTCORP prototype tractor in action
Take a look at the CVTCORP prototype tractor in action.
Barco acquires Montreal-based X2O Media
Barco, a global leader in professional visualization systems, today announces the acquisition of Montreal (Canada) based enterprise communication specialist X2O Media.
In line with Barco’s strategy to move beyond display and projection technology, this acquisition expands the portfolio with a complete solution to deliver enhanced and cross-divisional content distribution and workflow, based on advanced networking and connectivity capabilities.
X2O Media was established in 2006 as a spin-off from VertigoXmedia, a Montreal based company with strong expertise in the field of broadcast graphics automation. X2O’s innovative platform enables the connection, management and delivery of real-time data through dynamic and interactive channels, from any source to any screen, anywhere.
Better answering customers’ expectations
“X2O Media perfectly complements our offering and skills portfolio, and is an important step in our strategy to expand our portfolio beyond video and imaging,” says Eric Van Zele, CEO of Barco. “Customers’ expectations regarding workflow and content management shift to end-to-end and easy-to-use visualization systems and cloud-based solutions. X2O Media’s platform will play a crucial role in allowing Barco to tap into these new opportunities, while differentiating itself further from competition. The X2O software platform versatility, and its capability to address any display – be it fixed or mobile – will prove to be an important asset and allows Barco to link any content from any media to any device.”
Market Synergies
X2O’s platform establishes real-time visual communications to the right audience, at the right time, on the right device. The software is being used in demanding applications across a wide range of industries and shows a strong match with Barco’s target markets, including enterprise communications, corporate and education, retail and advertising, control rooms, broadcast and healthcare. The customer base includes major global brands and multinational corporations who use the X2O platform for visually communicating with employees, customers, and other stakeholders.
State of the art technology
The X2O software platform is using hardware agnostic standards, building on HTML-5 technology, and can address any display and all mobile devices. The platform includes plug-ins, “objects” for almost any type of data-source, from local database-systems, over collaboration sites (SharePoint, Exchange, …) up to dynamic data feeds from social media or news sites (Facebook, Twitter, YouTube, …).
The solution can be deployed on premise or in the cloud and comes with an intuitive user interface allowing for the creation of channels and connections in the most efficient way.
Expanding beyond North America
“We are pleased to be welcomed at a major company like Barco, which will hugely expand our market reach,” says David Wilkins, President and CEO of X2O Media. “Barco is a technology company with a focus on visualization infrastructure and image quality. Adding X2O Media’s application software and workflow focused capabilities, will allow both companies to go to the market with a more comprehensive offering. At the moment, our market is limited to North America, but benefiting from Barco’s global network we will be able to grow our activities worldwide.”
A cross-divisional software knowledge centre
X2O Media will be integrated in the Barco organization as a business venture, allowing it to continue the development of its platform technology, while leveraging its business growth from Barco’s worldwide sales and service presence. In addition, the X2O specific capabilities and technology will be integrated gradually in solutions for all of Barco’s markets.
X2O Media posted sales of 5 million Canadian Dollars in 2013, employs about 40 people and was backed by Propulsion Ventures. The price of this acquisition is set to 21 million Canadian Dollars.
About Barco
Barco, a global technology company, designs and develops visualization products for a variety of selected professional markets. Barco has its own facilities for Sales & Marketing, Customer Support, R&D and Manufacturing in Europe, North America and Asia Pacific. Barco (NYSE Euronext Brussels: BAR) is active in more than 90 countries with 4,000 employees worldwide. Barco posted sales of 1.158 billion euros in 2013.
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Information:
Carl Vanden Bussche
Director Investor Relations, Barco NV
Telephone +32 56 26 23 22
carl.vandenbussche@barco.com
CVTCORP launches a cost-effective, all-mechanical CVT transmission for tractors
Sainte-Julie, Quebec, March 19, 2014 – CVTCORP has successfully designed an all-mechanical continuously variable transmission (CVT) and incorporated it into utility tractors with power ranging from 75 to 130 hp. This unique transmission optimizes agricultural equipment’s performance while enhancing control and improving drivability. The company is working toward industrialization of this agricultural transmission product for a 2015 launch.
The CVT variator, gears, clutch, controls and vehicle integration have all been developed in-house by CVTCORP, and the new tractor transmission’s performance was validated in the company’s labs and in the field through 2013 and early 2014. “Everyone who has tested our demo tractor was highly impressed by the transmission’s intuitive control and easy drivability. Many OEMs have already demonstrated a clear interest in the product and are considering adopting it into their agricultural equipment in the coming years,” says Daniel
Girard, President and Founder of CVTCORP. “For the agricultural industry, this transmission offers all the traditional CVT features and more while being a cost-competitive alternative to traditional PowerShift transmissions. It is more affordable and significantly more efficient than any other hydraulic CVT on the market,” adds Mr. Girard.
As the majority of utility tractors are equipped with a front loader, CVTCORP developed the patent-pending “loader mode,” whereby the transmission behaves like it has a torque converter—a feature found mostly on construction equipment: it provides all the necessary rimpull at zero speed without the need to activate a clutch.
The CVTCORP transmission is therefore ideal for a wide range of utility tractor operations such as field work, snow removal, other front and rear power take-off (PTO) work and vegetable culture. CVTCORP’s product has also proven very reliable in other applications such as variable speed diesel generators and variable speed cooling fan drives.
About CVTCORP
Founded in 2001, CVTCORP is an international technology company specializing in continuously variable transmissions (CVTs). It develops, manufactures and supplies CVTs for power generation, agricultural and industrial equipment. The company’s innovative product contributes to these industries by delivering greater productivity, improved performance and reduced energy consumption. CVTCORP’s proven, reliable technology is IP-protected, with 20 families of patents covering the United States, Canada, Europe and Asia. The company currently has 40 employees, including 15 engineers.
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Information:
Patrick Desrosiers
Business Development Manager, CVTCORP
Tel.: 514-886-0146
pdesrosiers@cvtcorp.com.
Coveo sweeps spring 2014 awards season for bringing content into context
Coveo today announced multiple recent awards, honoring the company and the applications built on its Search & Relevance Platform, which deliver in real-time the most relevant, context-aware information for every customer, every website visitor and every employee.
CRM Magazine’s Service Leaders Award for Contact Center Search: Coveo named a “must-have” technology
CRM Magazine named Coveo for Service & Support Knowledge Access as a “must-have” technology for support organizations, as Coveo won three of four categories for Contact Center Search. Coveo was named best in Customer Satisfaction, Depth of Functionality and Five-year Software and Maintenance Cost, coming in second in only one published category, to the much larger Salesforce.com. The Coveo for Salesforce application is enabling a knowledge revolution within Salesforce Service Cloud and Communities, by automatically bringing contextually relevant information from across the enterprise and beyond, as well as full advanced search directly into view for Salesforce users.
One of the award judges, John Ragsdale, vice president of technology research at the Technology Services Industry Association, said of Coveo: “Their technology automates much of the implementation, lowering cost and speeding up the process. Coveo’s continued expansion, particularly the Salesforce.com plug-in, brings the vendor to a larger audience with each release.”
CUSTOMER Magazine 2014 Product of the Year Award
TMC, a global, integrated media company, named Coveo for Website Search & Content Personalization as a CUSTOMER 2014 Product of the Year Award winner. The 16th Annual Product of the Year Award winners were published in CUSTOMER magazine. Coveo’s Online Experiences applications power high-end websites, customer support self-service portals and digital communities, where relevance of content and personalization drives sales, conversions and customer satisfaction metrics. In this category, Coveo for Sitecore personalizes website experiences by unleashing the power of the entire content ecosystem and ensuring that only relevant content is dynamically searched, filtered, presented and recommended based on each visitor’s unique context.
KMWorld Magazine’s “100 Companies That Matter in Knowledge Management”
KMWorld Magazine has once again named Coveo among its annual “100 Companies That Matter in Knowledge Management,” recognizing the most innovative and visionary providers within the knowledge management industry. Now in its 14th year, the list represents a year-long collaborative effort among colleagues, analysts, system integrators and a select group of users. Honoring the best and brightest in the industry, the list is intended to spark a larger discussion of knowledge management. Coveo has been included in this prestigious list every year since the company’s inception.
Louis Tetu, Chairman and CEO, Coveo: “Organizations increasingly struggle to unlock the potential value associated with the variety, velocity and volume of knowledge and information both within and external to them, fragmented among myriad cloud and on-premise systems. Coveo’s Search & Relevance Platform supports next-generation knowledge management programs and high-end websites to connect with, unify and contextualize data where it resides. With Coveo, each employee and each customer can know what the organization knows, when they need to know it, regardless of device or system. We’re honored by these multiple awards coming so early in 2014, and on the heels of a record-breaking 2013 performance for Coveo. We are excited about the value our Search & Relevance technology is helping organizations create.”
About Coveo
Coveo makes companies and websites more relevant and responsive, by providing technology that delivers in real time the most relevant, context-aware information for every customer, every website visitor, and every employee.
Coveo’s transformational technology has been recognized as the most complete, end-to-end search & relevance platform available today. Coveo takes search to a new, more relevant level by securely connecting with and harnessing an organization’s big, fragmented data from any combination of cloud, social, and on-premise systems. The Coveo Advanced Relevance Engine injects the most relevant knowledge into the context of every user, focusing on three business areas to:
- Radically boost Knowledge Management initiatives by making all of its collective knowledge easily accessible & relevant, so that all employees can take the best actions;
- Inject more relevant knowledge into customer service and sales interactions; and
- Personalize online customer experiences within high-end websites and communities.
Coveo is a strategic partner of several leading software companies such as Salesforce.com and Sitecore, and has been recognized as a visionary by Gartner in its 2013 Magic Quadrant. Among Coveo customers are leading organizations such as Cenovus Energy Inc., Lockheed Martin, Rally Software, and Sungard, among many others. For more information, visit www.coveo.com, follow us on the Coveo blog, LinkedIn, Twitter, Facebook and YouTube.
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Source:
Jenny Gardynski
PAN Communications
617-502-4300
prcoveo@pancomm.com
Stingray Digital expands reach of music channels across Africa with StarSat
Stingray Digital, the worldwide leading provider of multiplatform music services for multi-channel television service suppliers, is pleased to announce they have signed a new 3 year deal for the Music Choice service with StarSat, South Africa’s leading provider of Pay Television. StarSat will transmit 25 Music Choice digital audio music channels to their customers across South Africa and Africa.
“Stingray Digital’s music services are distributed and enjoyed in more than one hundred million households worldwide. We are thrilled to be carried by StarSat in all of the territories they serve throughout Africa,” commented Eric Boyko, President and CEO of Stingray Digital. “Our Music Choice audio channels appeal to music fans of all ages and of all types of music. Our expert programmers ensure that the music programming is tailored to the audience in each territory. StarSat customers are sure to appreciate the quality of the Music Choice music service,” Boyko concluded.
StarSat subscribers will enjoy commercial-free audio channels in all musical genres and from all eras. To enhance the user experience, the music is complemented by album cover art that is displayed on the television, along with the details of the currently playing song and the song playing next.
About StarSat
StarSat is a South African digital satellite pay TV under the group company StarTimes, now broadcasting to the rest of Africa. StarTimes was funded in Qinhuangdao in 1988. It is a certified Hi- Tech enterprise and “Cultural Exports Key Enterprise” and has become the strongest and biggest system integrator, technology provider and network operator in China. StarTimes has registered local companies in 20 African countries, including Nigeria, Kenya, Tanzania, Uganda, etc. and carried out operation in 11 countries. With nearly 4 million subscribers across Africa, StarTimes has now become the most fast-growing and influential Digital TV operator in the region.
About Stingray Digital Group
Stingray Digital is the leading multi-platform music service provider in the world, with more than 100 million subscribers in 113 countries around the world. Geared towards individuals and businesses alike, the company’s commercial entities include leading digital music and video services Galaxie, Music Choice International, Concert TV and The KARAOKE Channel. The company also offers various business solutions, including sensory marketing solutions via its Stingray360 division and music licensing services through Stingray Music.
Majority-owned by Telesystem, Novacap and Boyko Investment Corporation, Stingray Digital is headquartered in Montreal and has over 200 employees in offices across Canada, as well as additional offices in Los Angeles, Miami, London and Tel Aviv. The company stood out in 2013 by ranking 15th on Deloitte’s Technology Fast 50MC list, and figuring amongst PROFIT magazine’s fastest growing Canadian companies. For more information, please visit www.stingraydigital.com.
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Information:
Gary Pelletier
Vice-President, Affiliate Marketing
Stingray Digital
514-664-1244, ext 2283
gpelletier@stingraydigital.com
Stingray Digital signs carriage agreement with Columbus and further solidifes its dominant position in Latin America
Stingray Digital, the leading provider of multiplatform music services for Pay-TV Operators worldwide announced today it has signed an agreement with Columbus International Inc. (Columbus), a major, diversified telecommunications provider in the region, for the distribution of the Galaxie digital music service. This deal reinforces Stingray Digital’s position as the leading supplier of digital music services on television in the Caribbean and Latin America.
As of January 1, 2014, Columbus, under the brand Flow, will offer 50 channels of the Galaxie digital audio service to their Flow TV customers in four of their largest markets: Curaçao, Grenada, Jamaica and Trinidad. The channel line-ups include local channels such as Caribbean Vintage Vibes, In the Dancehall Session, Soca Motion and many more.
“We have been speaking with Columbus about launching the Galaxie music service for many months,” stated Eric Boyko, President and CEO of Stingray Digital. “We are pleased that this partnership is now in place and that it allows Columbus to offer our superior service, that includes the ability to provide custom channel line-ups tailored to the tastes of customers in each of their different markets, as well as an enhanced on-screen visual experience,” Mr. Boyko concluded.
Rhea Yaw Ching, corporate vice president, sales and marketing at Columbus commented on the importance of the signing. “Our partnership with Stingray Digital, provides us the opportunity to deliver a more diverse and relevant product to our digital cable customers in keeping with our goal to ensure that our customers have access to the best offering available”, she said.
About Stingray Digital
Stingray Digital is the leading multi-platform music service provider in the world, with more than 100 million subscribers in 113 countries around the world. Geared towards individuals and businesses alike, the company’s commercial entities include leading digital music and video services Galaxie, Music Choice International, Concert TV and The KARAOKE Channel. The company also offers various business solutions, including sensory marketing solutions via its Stingray360 division and music licensing services through Stingray Music.
Majority-owned by Telesystem, Novacap and Boyko Investment Corporation, Stingray Digital is headquartered in Montreal and has over 200 employees in offices across Canada, as well as additional offices in Los Angeles, Miami, London and Tel Aviv. The company stood out in 2013 by ranking 15th on Deloitte’s Technology Fast 50MC list, and figuring amongst PROFIT magazine’s fastest growing Canadian companies. For more information, please visit www.stingraydigital.com.
About Columbus International
Columbus International Inc. is a privately held diversified telecommunications company based in Barbados. The Company provides digital cable television, broadband Internet and digital landline telephony in Trinidad, Jamaica, Barbados, Grenada and Curacao under the brand name FLOW and in St. Lucia, St. Vincent & the Grenadines and Antigua under the brand name Karib Cable. Columbus also provides corporate data and cloud based services under the brand Columbus Business Solutions. Through its wholly owned subsidiary, Columbus Networks, the Company provides capacity and IP services, corporate data solutions and data center hosting throughout 42 countries throughout the greater Caribbean, Central American and Andean region. Through its fully protected, ringed submarine fiber optic network spanning more than 42,300 km and its 26,400 km terrestrial fibre and coaxial network, Columbus’ 2,600 plus professionals provide advanced telecom services to a diverse residential and corporate client base of close to 600,000 customers. Visit www.columbus.co.
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Contact information:
Mathieu Peloquin
Senior Vice-President, Marketing and Communications
Stingray Digital
514-664-1244, ext: 2362
mpeloquin@stingraydigital.com
Coveo establishes European headquarters in Amsterdam
Today, Coveo announced the opening of a new European headquarters office in Amsterdam, The Netherlands, to support the company’s expansion into key European markets and provide on-the-ground sales support for enterprise customers and partners in the region.
Coveo’s decision to expand operations in Europe was based on increasing global demand for and adoption of its Search & Relevance Technology. The investment is yet another milestone for the rapidly growing company, which increased in size by approximately 50 percent in both employee count and revenues in 2013, and is expected to grow similarly in 2014.
Coveo’s new European headquarters provides a local conduit to an emerging product portfolio, customer roster and partner base. Over the past year, Coveo launched new applications — Coveo for Salesforce, Communities Edition and Coveo for Sitecore, Advanced Search Edition — contributing to a dramatic rise in interest and adoption from data-driven enterprises across Europe, as well as from strategic partners with broad operational footprints in the region. This has led to significant business growth from its European customers, including Rembrandt, 3i, Majedie, Mann+Hummel, Mammoet and L’Oreal Switzerland, as the company moves to cross the 100-customer mark in EMEA. In addition, Coveo has grown its network of systems integration partners to more than 50 across North America, EMEA and Asia Pacific. These partners, which in EMEA include Red Data Search and Acqueduct among others, provide extended services to deploy the Coveo platform, many undergoing formal certification from the company, as well as providing a source of new sales pipeline.
The new office address is: Coveo Europe B.V., Beech Avenue 54-80, 1119 PW Schiphol-Rijk, The Netherlands, Telephone : +31 (0)20 658 6334.
Supporting Quotes:
Louis Têtu, Chairman and CEO, Coveo: “Our new office in Amsterdam represents an exciting new phase of Coveo’s expansion and builds on the momentum we experienced in 2013. Demand for Search & Relevance Technology is growing rapidly across the region and establishing this stronger local presence indicates the commitment we have in helping our customers and partners unleash the value of collective enterprise knowledge.”
Henry de Jong, Managing Director EMEA, Coveo: “This new office responds to the pace of growth we’re experiencing in Europe, as our customers seek to unlock their latent knowledge assets. Our technology makes companies more relevant and responsive to their customers, by providing in real time the most relevant, context-aware information for every employee and every customer. We’re excited to establish this home in a dynamic region and to develop deeper relationships with existing and prospective clients here.”
About Coveo
Coveo makes companies more relevant and responsive, by providing technology that delivers in real time the most relevant, context-aware information for every website visitor, every customer and every employee.
Coveo’s transformational technology has been recognized as the most complete, end-to-end Search & Relevance platform available today. Coveo takes Enterprise Search to a new, more relevant level by securely connecting with and harnessing an organization’s big, fragmented data from any combination of cloud, social, and on-premise systems. The
Coveo Advanced Relevance Engine injects the most relevant knowledge into the context of every user, focusing on three business areas to:
- Radically boost Knowledge Management initiatives by making all of its collective knowledge easily accessible & relevant, so that all employees can take the best actions;
- Inject more relevant knowledge into customer service and sales interactions; and
- Personalize online customer experiences within high-end websites and communities.
Coveo is a strategic partner of several leading software companies such as Salesforce.com and Sitecore, and has been recognized as a visionary by Gartner in its 2013 Magic Quadrant. Among Coveo customers are leading organizations such as Cenovus Energy Inc., Lockheed Martin, Rally Software, and Sungard, among many others. For more information, visit www.coveo.com, follow us on the Coveo blog, LinkedIn, Twitter, Facebook and YouTube.
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For information:
Diane Berry
Coveo
418-263-1111 ext. 200
Office 908-627-5470
dberry@coveo.com
iPerceptions launches game changing technology that recognizes user intentions in real-time
Intent From the Customer Perspective, a Previously Impossible Attribute to Consistently Recognize, Radically Changes the Way Companies Optimize and Derive Value From Their Business Systems
iPerceptions, Inc. the inventor of Active Research™, the evolution of Customer Experience Management and Digital Analytics, today launched the iPerceptions Intent Recognition Engine, a patent pending technology, which can recognize the intent of anonymous website visitors and trigger personalized experiences for digital customers. iPerceptions Intent Recognition Engine provides the intelligence required to enrich marketing campaigns, customer support systems and personalization engines in real-time.
“One of the biggest challenges is being able to offer a truly personalized experience to each individual user in real-time,” said Audry Larocque, CEO of iPerceptions. “iPerceptions Intent Recognition Engine is a game changer as it takes the value of market research out of the past and puts it in real-time to offer personalized experiences to individual customers. We have significantly invested in developing and protecting this technology through a family of patents. Our customers can now immediately identify visitors that want to buy or those that are in need of support and then offer them a customized experience using their own CMS or live assistance systems. The Intent Recognition Engine has been built to integrate with existing business systems and exponentially increase the value of these investments our customers have made.”
iPerceptions’ Intent Recognition Engine can inject recognized visitor intent directly into business systems to conduct intelligent actions in real-time. This allows companies to target users with content and actions that is directly aligned with their intent and continually adapts to ensure a superior experience with individual brands. Live assistance systems can also be significantly enhanced by recognizing the intent of individual visitors and initiating chat sessions with distressed buyers or other identified user groups. This greatly increases the effectiveness and return on investment made in live assistance systems. Content Management Systems (CMS) and other dynamic content delivery can be aligned to visitor intent, improving both the customer experience and the business results of these systems.
“Two big problems in digital customer research is data sparseness and real time actionability,” said Dr. Matthew Butler PhD, Senior Data Scientist at iPerceptions. “Our Intent Recognition Engine is developed using a representative sample of website visitors and proprietary machine learning algorithms that scale efficiently to deliver actionable information from big data. We have the unique advantage of a significant dataset and live feed from our 15 million standardized customer data points that allows this technology to continuously adapt and maximize its efficacy.”
Availability
iPerceptions’ Intent Recognition Engine is immediately available. To find out more about the iPerceptions’ Intent Recognition Engine please schedule a meeting or request to download the white paper.
About iPerceptions
iPerceptions, Inc. is the inventor of Active Research™, the evolution of Customer Experience Management and Digital Analytics. The company’s solutions are powered by the Active Research™ Platform, which addresses specific business objectives by capturing visitor perceptions in the ‘Moment of Truth’ using advanced engagement technologies and trusted research frameworks to drive actions in existing business processes. Founded in 1999, iPerceptions has more than 3000 brands worldwide that trust iPerceptions for in-depth analysis of real visitor’s behavior. See how iPerceptions can improve the entire customer lifecycle and your bottom line today, visit www.iperceptions.com.
The National Research Council of Canada Industrial Research Assistance Program (NRC-IRAP) has provided advisory services, as well as funding, in support of the research and development of iPerceptions’ Intent Recognition Engine.
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Information :
Barbara Reichert
Reichert Communications, LLC
650-548-1002 or barbara@reichertcom.com
Charles Sirois to attend the World Economic Forum in Davos, Switzerland
Charles Sirois, Chairman of the Board of Telesystem will attend the World Economic Forum in Davos, Switzerland, from January 21 to 25, 2014.
Stingray Digital now reaches more than 100 million paying subscribers
Stingray Digital, the worldwide leading provider of multiplatform music services for multi-channel television service suppliers announced today it has entered into an agreement to acquire all of the assets from Mood Media Latin America’s residential digital music service. This transaction reinforces Stingray Digital’s position as the leading supplier of digital music services to Pay TV operators, now reaching more than 100 million subscribers in 113 countries worldwide.
Based in Miami, Florida, Mood Media Latin America’s residential business – known as DMX Media – offers a full suite of music channels tailored to local tastes through Pay TV service providers in Mexico, the Caribbean, and in Central and South America. DMX Media’s services will continue to be offered to existing customers for the short term while the integration of the company and its management structure begins immediately. Also, the clients will benefit from this new acquisition as they will be able to access select content through various platforms offered by Stingray Digital.
“As part of our ambitious global expansion plan, we are continuously seeking strategic acquisitions that fit with the Stingray Digital model and allow us to further consolidate the distribution of our content through our various music properties,” stated Eric Boyko, President and CEO of Stingray Digital. “This acquisition extends the Stingray Digital global reach and strengthens the company’s leadership role in the industry.”
“DMX Media Latin America is an ideal fit for us, since there are numerous opportunities for synergy between our respective platforms and services. Together with our existing Latin America business, this acquisition will allow us to expand and further strengthen our presence in one of the fastest growing TV cable and broadband services markets in the world,” concluded Mr. Boyko.
About Stingray Digital Group
Stingray Digital is the leading multi-platform music service provider in the world, with more than 100 million subscribers in 113 countries around the world. Geared towards individuals and businesses alike, the company’s commercial entities include leading digital music and video services Galaxie, Music Choice International, Concert TV and The KARAOKE Channel. The company also offers various business solutions, including sensory marketing solutions via its Stingray360 division and music licensing services through Stingray Music.
Majority-owned by Telesystem, Novacap and Boyko Investment Corporation, Stingray Digital is headquartered in Montreal and has over 200 employees in offices across Canada, as well as additional offices in Los Angeles, Miami, London and Tel Aviv. The company stood out in 2013 by ranking 15th on Deloitte’s Technology Fast 50MC list, and figuring amongst PROFIT magazine’s fastest growing Canadian companies. For more information, please visit www.stingraydigital.com.
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Source:
Mathieu Péloquin
Senior Vice-President, Marketing and Communications
Stingray Digital
514-664-1244, poste 2362
mpeloquin@stingraydigital.com
Discover Zone3 productions
Zone3 draws on its team’s expert know-how and creativity to produce top notch TV, film, digital content and live performance that astonish, educate, entertain, intrigue and delight audiences of all kinds.
Stingray Digital and Mood Media sign expanded representation agreement
Stingray Digital announces that it has signed an extended agreement with Mood Media Corporation allowing for expanded representation of Mood’s products and services in Canada. This new agreement extends the existing relationship between Stingray and Mood to include additional Music, Messaging, Digital Signage and Scent solutions. This renewed contract with Mood confirms Stingray’s unrivalled presence in the commercial space in Canada.
As a result of this agreement, Stingray will also support an expanded customer base of more than 7,500 additional Mood commercial locations, providing for tremendous growth opportunities within its existing client base. Through its relationship with Mood and with a national reach of close to 70,000 clients, Stingray becomes the largest provider of background music to Canadian businesses.
“The efforts of the Stingray team over the last 4 years have helped us establish a very strong foundation to build on,” commented Eric Boyko, President and CEO of Stingray Digital. “This new strategic relationship with Mood will allow us to implement the next phase of our growth plan while continuing to look at other acquisition opportunities to further consolidate the industry,” he added.
“Stingray has been a valued affiliate of Mood’s for many years. With this new agreement, we ensure a continued, mutually beneficial relationship that will result in even better service for existing and new clients who will benefit from the combined expertise of the two companies,” added Steve Richards, CEO and President of Mood Media Corporation.
Existing and new clients alike will recognize the high quality of the products and services provided by Stingray and Mood, with even more advanced, innovative products now available to businesses who seek to offer the most complete brand experience to their customers through music, digital signage, mobile and scent solutions.
About Mood Media Corporation
Mood Media Corporation (TSX:MM/ LSE AIM:MM), is one of the world’s largest designers of in-store consumer experiences, including audio, visual, interactive, scent, voice and advertising solutions. Mood Media’s solutions reach over 150 million consumers each day through more than half a million subscriber locations in over 40 countries throughout North America, Europe, Asia and Australia.
Mood Media Corporation’s client base includes more than 850 U.S. and international brands in diverse market sectors that include: retail, from fashion to financial services; hospitality, from hotels to health spas; and food retail, including restaurants, bars, quick-serve and fast casual dining. Mood Media’s marketing platforms include 77% of the top 100 retailers in the United States and 100% of the top 50 quick-serve and fast-casual restaurant companies. Website www.moodmedia.com.
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Source:
Mathieu Péloquin
Stingray Digital
514-664-1244, poste 2362
mpeloquin@stingraydigital.com
Telesystem to attend the International CES from January 7 to 10, 2014
In the context of Telesystem Media, François-Charles Sirois, President and CEO of Telesystem, and Fred Lavoie, President of Telesystem Media, will attend CES International, held in Las Vegas on January 7 to 14, 2014.
Among others, this conference attracts key players from the media and entertainment industry seeking to explore the latest digital content creation, production and distribution possibilities. It gathers more than 3,200 exhibitors and 152,000 attendees from 150 countries.
To book a meeting with Francois-Charles or Frederic, please contact Ann Hamel (ahamel@telesystem.ca).