Stingray Digital and Opus Arte announce programming agreement

Stingray Digital (operators of VOD and Cable Properties Concert TV, The KARAOKE Channel, and Galaxie) and Opus Arte (UK-based opera and ballet content provider) are pleased to announce a programming agreement that will give Stingray Digital access to more than one hundred world-class ballet and opera titles from the Opus Arte catalogue. These filmed performances will appear across the range of Stingray’s products throughout the world with an initial launch in North America.

“We are thrilled, and even honoured, to be working with Opus Arte to distribute content of such high quality and prestige”, stated Eric Boyko, President and CEO of Stingray Digital. “Our customers will be delighted to view these award-winning productions, since this is content that is otherwise rarely shown on TV or VOD,” Boyko concluded.

“We’re delighted to be partnering with Stingray in this way. Their excellent distribution network will allow our operas and ballets to be enjoyed by a huge new audience” said Alastair Roberts, Managing Director of Opus Arte/Royal Opera House Enterprises.

Opus Arte’s catalogue includes performances by world-renowned companies such as The Royal Opera and The Royal Ballet as well as the Ballet de l’Opéra de Paris in France. They have been professionally recorded, in High Definition, at the most prestigious theatres in the world including the Royal Opera House in London, Teatro Real in Madrid, La Scala in Milan, the Opera de Paris and many more. The operas and ballets will be offered to the 40 million existing and future customers of ConcertTV on video-on-demand in the US, in Canada, and soon throughout Europe, Asia and Africa. The agreement includes worldwide rights, for multi-platform distribution including TV and VOD.

About Opus Arte

Opus Arte is the Royal Opera House’s multi-platform arts production and distribution company. Established in 1999 the company grew rapidly to become one of the world’s leading providers of high-quality classical music content. As well as releasing around twenty titles on DVD, Blu-ray and CD per year, the company has produced and directed content that has been broadcast in more than 60 countries and won numerous awards. For full details of the Opus Arte catalogue, please visit www.opusarte.com.

About Stingray Digital Group

Stingray Digital is a leader in interactive music distribution. Their properties include The KARAOKE Channel, the world’s largest licensed karaoke library and karaoke service on TV and Internet, Galaxie, the leading digital music service on TV in Canada, Music Choice Europe, a digital music service on TV in Europe and Africa, Stingray360, a leader in commercial music and video solutions and its music licensing unit, Stingray Music. Stingray Digital is financially backed by Telesystem and Novacap. Headquartered in Montreal, Stingray Digital has more than 200 employees and additional offices in Charlotte, Los Angeles and London. For more information, visit www.stingraydigital.com.

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Information:
Gary Pelletier
Vice-President Marketing, Stingray Digital
514-664-1244

Blueprint raises $15.9 million in growth capital

Blueprint™, a global leader in requirements definition and management software, today announced the completion of a growth capital round of funding totaling $15.9 million. This round was led by a new investor – Tandem Expansion Fund, with the participation of existing investors from BDC IT Venture Fund, Walsingham Partners Fund, and several private investors. The money raised will be used to accelerate Blueprint’s growth by expanding sales, marketing and channel partner presence and capacity in USA, Europe and Asia Pacific.

“We are delighted to have led this financing and believe Blueprint is well on its way to becoming the global standard in the burgeoning requirements definition and management software category within the Global 2000,” says Alex Moorhead, managing partner at Tandem Expansion Fund. “We are impressed with the market and customer demand, along with the ROI Blueprint customers have experienced. We are confident in the Blueprint team’s ability to scale the business in realizing its full potential.”

“Today, IT departments are under tremendous pressure to deliver deeper software capabilities with less budget to support changing business requirements,” says Roger Wilson, partner at BDC’s IT Venture Fund. “The requirements definition and management software market is at a tipping point for explosive growth over the next two to three years as Business and IT leaders embrace powerful platforms like Blueprint that improve business and IT collaboration and finally close this major gap in the software development process that is costing the industry over $100B annually in waste and rework.”

Developing complex software projects requires close collaboration between business stakeholders and IT who must agree on and manage multiple requirements through to completion. While projects increase in complexity, most Global 2000 companies still rely on Word documents, Excel spreadsheets and Visio drawings, all pasted into thick paper-based requirements files. This time-consuming, manual process is error prone, causes poor stakeholder collaboration and validation, and can result in ill-defined requirements that often change substantially during the project lifecycle. This legacy model can result in 30-50 percent project delays and budget overruns, significant scope reduction, poor end-user adoption, and escalating project backlogs.

Blueprint has changed that equation. Over the past five years, more than 200 customers — including major Fortune 500 banks, insurance companies, retailers, pharmaceutical companies and government agencies — have improved collaboration between their business and IT teams using Blueprint’s patented requirements visualization and social features. The results — higher quality requirements and 30-50 percent faster on-budget delivery of truly usable software applications, along with dramatically reduced project backlogs.

“We have demonstrated that we can dramatically improve the software development performance of our initial set of Global 2000 customers, leaving us well positioned as a leading requirements platform as global demand takes off,” says David Nyland, President & CEO of Blueprint. “For this we need to grow our presence in the US, EMEA, and Asia as well as through mature distribution channels such as HP’s and Microsoft’s partner ecosystem. We are now significantly strengthened by our financial partners who have validated our business plan and are supporting us with expansion capital to enhance our global penetration.”

About Blueprint

Blueprint is the world leader in collaborative requirements definition and management solutions for companies looking to improve the success of critical revenue-generating projects. Blueprint transforms the business-IT relationship into a visual and engaging collaboration, enabling a unified approach that results in on-time, and on-budget applications. Predictable project schedules combined with faster time-to-market is critical to the competitive success of Blueprint’s Global 2000 customers. Headquartered in Toronto, Blueprint has global sales, operations and partner presence. Visit http://www.blueprintsys.com.

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Contact:
Blueprint
Robert Bartlett, 647-288-3384
robert.bartlett@blueprintsys.com

François-Charles Sirois appointed CEO of Telesystem

Charles Sirois, Chairman of the Board of Telesystem, is pleased to announce the appointment of his son, François-Charles Sirois, as Chief Executive Officer. François-Charles has served as President of Telesystem since June 2009.

“François-Charles has played a key role in the investment decisions that have helped Telesystem build a significant group of innovative and successful companies,” Charles Sirois stated. “I’m confident that his vision and business acumen will be a major asset to the organization as well as to the partners and entrepreneurs it works with.”

“I thank the Board of Directors for their trust and the Telesystem team for their support,” said François-Charles Sirois. “I’m even more motivated and determined than ever to create long-term value for the media and technology businesses that we co-own and to position them at the top of their industry in Canada and worldwide. In this regard, Telesystem’s core values of respect, integrity and entrepreneurship will be key to achieving our mission to build innovative businesses worldwide.”

François-Charles will continue to maintain the excellent business relationships Telesystem has developed over the years with its partners. Moreover, he will oversee the firm’s strategic planning activities and operations and seek out opportunities for acquisitions and partnerships, both for Telesystem and for the businesses it co-owns and teams up with. He currently sits on the boards of Telesystem and of the Sainte-Justine UHC Foundation and he chairs the boards of the TRIOOMPH Foundation, which he founded.

Over and above the numerous projects and causes close to his heart, Charles Sirois will continue to chair the boards of Telesystem, CIBC and Enablis. He will also serve as co-president of Tandem Expansion’s investment committee.

Telesystem was founded in 1984 by Charles Sirois and quickly emerged as the leader in the Canadian wireless market. In the 1990s, Telesystem began developing international markets through Teleglobe, which it acquired in 1992, Microcell, which it established the same year, and TIW, which it co-founded with Ted Rogers in 1994. At the turn of the millennium, given the consolidated market and scarcity of investment opportunities, Telesystem sold all of its telecom assets. By mid-decade, it had chosen to turn its attention toward building innovative businesses. As a result, it has been a driving force behind some of the country’s most compelling entrepreneurship success stories, including Stingray Digital, Woozworld and Zone 3. In addition, Telesystem provides support to entrepreneurs and youth through two foundations it created: Enablis and TRIOOMPH.

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Information:
Nancy Defoy
Senior Director, Communications and Marketing
Telesystem
Tel.: 514 397-8466
ndefoy@telesystem.ca

Stingray launches digital music audio channels in Serbia

Stingray Digital, a Montreal-based provider of music services to multi-channel operators, announces the launch of Music Choice on Telekom Srbija.

“It is an exciting day for Stingray Digital to be launching the Music Choice service with Telkom Srbija Open IPTV service,” said Eric Boyko, President and CEO of Stingray Digital. “TV service operators around the world are recognizing the value of commercial-free digital music channels as an important value-add benefit for their subscribers,” he added.

Subscribers of the digital basic tier will enjoy 45 uninterrupted digital music audio channels across all key genres and eras. The specific channel line-up has been adapted to the taste of the local market with different genres including Rock, Pop, Blues, Urban, Jazz, World, and many more. Stingray Digital’s programmers are based in many countries around the world, allowing for customization of programming to meet the listening habits in different regions.

The music is complemented by attractive, theme-based images that are displayed on the television along with the details of the currently playing song and the song playing next.

About Stingray Digital Media Group  

Stingray Digital is a leader in interactive music distribution. Our properties include:

• The KARAOKE Channel, the world’s largest licensed karaoke library and karaoke service on TV, and on the Internet
• Galaxie, the leading digital music service on TV in Canada and in the US
• Music Choice Europe, the leading digital music service on TV in Europe and Africa
• Concert TV, a video-on-demand service distributed to 30 million homes in the US and in Canada
• Stingray360, a leader in sensorial marketing solutions for businesses
• Stingray Music, music licensing for film, television, advertising and other uses

Stingray Digital is financially backed by Telesystem and Novacap. Headquartered in Montreal, the company has 200 employees in Montreal and Toronto, Canada; London, England; and Charlotte and Los Angeles in the USA. For more information, visit www.stingraydigital.com

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Information:
Gary Pelletier
Vice-President Marketing, Stingray Digital
514-664-1244

Coveo Insight Solutions to be implemented in over 1,500 school districts and to serve 8 million students in the USA

Coveo announced today that SunGard has implemented its Insight Solutions for Customer Service across Sungard K-12 Education, which currently supports over 1,500 school districts and over 8 million students (one out of six students) across the US.

SunGard is one of the world’s leading software and technology services companies. Its four businesses serve approximately 25,000 customers in more than 70 countries. SunGard K-12 Education offers district-wide software solutions to help teachers, administrators and parents support student achievement. Sungard K-12 Education delivers an integrated suite of software solutions for student information, assessment and curriculum management, special education, and financial and human resources.

SunGard K-12 sought to streamline its customer service operations and provide agents with a consolidated view of all structured and unstructured customer information across multiple systems, including social communities. Prior to Coveo, SunGard agents needed to search and sort through many separate data repositories to answer customer questions, wasting support agent time and resulting in higher costs to resolve customer issues.

With Coveo, SunGard K-12 customer service agents gain additional insight to solve customer issues quickly and efficiently. Coveo’s Insight Consoles automatically consolidate and correlate information from across multiple systems, including SunGard’s CRM and case tracking system, file shares and online customer communities, into a single, role-based Insight Console, configured specifically to SunGard contact center agent and manager needs.

With Coveo Insight Solutions, SunGard K-12 customer service agents now have a consolidated, single view of relevant customer information from across interaction channels and systems. With this greater level of insight into its customers, SunGard will improve agent efficiency and speed case resolution time, all while maintaining SunGard’s high levels of customer satisfaction.

Supporting Quotes  

Keith Gingrich, vice president, customer support operations, SunGard K-12 Education: “We are always looking for ways to improve our customer service operations in an effort to serve our customers better and grow our business. As we continue to undergo significant growth, we wanted to scale our operations efficiently while maintaining our high levels of customer satisfaction. We were impressed with the results other Coveo customers reported in these areas, as well as Coveo’s focus on helping its customers meet and exceed their goals. We view this as a partnership to improve the customer service experience for our school districts. Coveo will help us help school districts spend less resources managing technology so they can spend more resources improving student achievement.”

Louis Têtu, chairman and CEO, Coveo: “It’s clear that SunGard’s customer-centric operations allow them to more aggressively compete in today’s market and better serve their customers. We look forward to helping SunGard significantly improve its ability to deliver a consistent, efficient and effective customer experience, and achieve the one-to-one relationship with their customers that will help to grow their business in the future.”

About Coveo

Coveo transforms companies’ ability to gain insight from diverse and overwhelming amounts of unstructured and structured data, whether it exists behind the firewall or in social media. Coveo’s unified indexing technology connects broadly with all systems to create a virtual integration layer, from which role-based Insight Consoles present consolidated, correlated information mashups. Greater cross-channel insight facilitates one-to-one relationships with customers, leading to increased sales, faster innovation for better product development and ultimately, increased profitability.

Coveo customers range from Fortune 100 companies such as Lockheed Martin, PepsiCo and Verizon, to Global 2000 companies such as GEICO, CA Technologies and T-Mobile, to mid-sized businesses such as Terumo Medical, IBM Netezza and Children’s Hospital of Boston. For more information, visit www.coveo.com.

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Press contact:
Kate Lukach, Coveo
klukach@coveo.com
418-263-1111 ext. 233

FileTrek secures $10 million in funding

FileTrek announced today the company closed $10 million in Series B funding from a consortium of investors in the U.S. and Canada led by Anthem Venture Partners, Telesystem, and Ontario Emerging Technologies Funds. FileTrek will use the funding to support its release today of the industry’s first cloud-based file sharing solution that tracks and audits Enterprise content and data.

“Despite their hype, existing cloud file storage and sharing solutions have created a huge dilemma for Enterprise IT and workgroup managers,” said Dale Quayle, CEO of FileTrek. “These services tend to be used by employees without their knowledge, and can quickly distribute files all over the place, with no way to know where they went and no way to track or find them. FileTrek provides the visibility lacking in the current ecosystem with an industry-first innovative tracking capability that doesn’t require files to be tethered to a folder or box. We’re changing the course of how Enterprises will manage their data journey.”

Appointed to the position of CEO in September 2011, Dale Quayle is a seasoned executive with more than 25 years experience in driving strategic direction and sales growth for enterprise software companies. He was former CEO of Integrien, provider of integrity management solutions, until he sold the company to VMWare in 2010. Dale has also worked with Hewlett-Packard and Jonathan Engineered Solutions. Also joining the management team is Ross Sonnabend as Vice President of Operations. Ross is responsible for leading the daily operations and customer experience for FileTrek. Most recently, he was at Accenture leading large-scale implementations in the content management, digital supply chain and intellectual property rights management areas for clients such as CBS, Sony, Warner Bros, and Fox Interactive Media.

FileTrek is designed to allow secure file sharing, project collaboration, and the ability for managers to track content and data with enhanced compliance-friendly audit reporting. The solution is easy to use, transparent to users and can scale across thousands of desktops and mobile devices to maximize individual and workgroup productivity.

“We believe FileTrek will define a new category by delivering an innovative solution that combines file sharing and tracking of critical data,” said William Woodward, Managing Director of Anthem Venture Partners, FileTrek Board member, and a founder of Macromedia. “FileTrek gives accessibility to the content that is currently scattered throughout an organization and elsewhere, bringing a new sense of security to companies both large and small.”

About FileTrek Software

FileTrek is privately held with offices in Los Angeles, California and Ottawa, Canada. FileTrek is a software provider of mobile content management and tracking solutions for complete visibility of sharing, syncing and versioning activities on the desktop and in the cloud. FileTrek solves the modern dilemma of data sprawl, empowers IT professionals, and improves efficiencies in companies of all sizes. For more information about managing your data journey, please visit www.FileTrek.com.

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Source:
Jake White
VP, Marketing Communications, FileTrek
310-362-5571
jwhite@filetrek.com

FileTrek launches industry’s first combined cloud-based file sharing and tracking solution

FileTrek announced today the only combined cloud-based file sharing and tracking solution on the market. FileTrek is designed to allow secure file sharing, project collaboration, and the ability for managers to track content and data with enhanced compliance-friendly audit reporting.

The solution is easy to use, transparent to users and can scale across thousands of desktops and mobile devices to maximize individual and workgroup productivity.

“Companies are grappling with how to solve data sprawl created by the explosion of devices and cloud services that have been adopted for convenience and increased mobility,” said Dale Quayle, CEO of FileTrek. “Employees across all departments are deploying their personal devices and using public-cloud and file sharing applications that are currently outside IT control. FileTrek will give businesses the ability to track, access and share all their business content – while retaining employee freedom to create and collaborate productively.” “It is essential for a financial services business like ours to be able to track the critical data that we share with our clients,” stated Frédéric Lavoie, CEO of ModelCom. “FileTrek software is the first solution we have seen that gives us the ability to securely share and monitor sensitive content in a single application.” Track Files as You Share and Collaborate

FileTrek is the only secure cloud file sharing and collaboration tool with an innovative data tracking feature that instantly tells you: the location of a file, who has worked on it, the various changes that have been made to it, and how files are related. All versions of documents and files automatically backup and sync between multiple devices in real-time. Users can share files directly from their desktop and access data anywhere from any device, whether they are online or offline. Files do not need to be tethered to a “box in the sky” for access and sharing.

FileTrek also is the only solution to track project dependencies and related files during content collaboration. Secure Data in Private Cloud and Audit Reporting FileTrek provides audit trail reporting that gives management and IT visibility of all sharing, syncing and versioning activities of a file or its contents. Automatic audit trails showing file genealogy can be generated to obtain a comprehensive view of actions related to critical data. This is crucial for regulated industries with compliance requirements as well as any enterprise or small business that creates and/or manages controlled content and wants to ensure the security of its company IP.

All files are encrypted for secure cloud storage. Additionally, an internal FileTrek storage option allows Enterprises to utilize their own internal servers as the host rather than utilize the public cloud. This option allows organizations to share files, collaborate on projects, prevent data loss, and increase profitability – all within a unified and private system. Versions and Pricing Three tiers of FileTrek are available to address the needs of any small to medium-sized business or enterprise:

• The Enterprise solution provides enhanced compliance tracking and reporting capabilities.
• The Team version for locating, sharing and tracking files amongst a workgroup begins with a 30-day free trial followed by a cost of $20 per user monthly.
• The Individual version for personal file sharing and storage is available for free.

About FileTrek Software

FileTrek is privately held with offices in Los Angeles, California and Ottawa, Canada. It is a software provider of mobile content management and tracking solutions for complete visibility of sharing, syncing and versioning activities on the desktop and in the cloud. FileTrek solves the modern dilemma of data sprawl, empowers IT professionals, and improves efficiencies in companies of all sizes. For more information about managing your data journey, please visit www.filetrek.com.

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Source:
Jake White
VP, Marketing Communications, FileTrek
310-362-5571
jwhite@filetrek.com

Coveo receives Customer Interaction Solutions magazine’s 2011 Product of the Year Award

Coveo announced today that TMC, a global, integrated media company, has honored Coveo Insight Solutions for Customer Service as a Customer Interaction Solutions 2011 Product of the Year. Customer Interaction Solutions magazine is the leading publication covering CRM, call centers and teleservices since 1982.

Coveo Insight Solutions transform customer service and support capabilities by turning disparate data from all sources into actionable insight. Coveo’s solutions help customer service agents uncover trends in information lodged behind firewalls and in social media streams, giving them a greater ability to improve customer service, save their organizations money and limit their organizations’ exposure to risk.

“Organizations are continually challenged by the inability to sort, share and gain insight from information that can truly benefit customer service,” said Louis Tetu, CEO at Coveo. “Insight Solutions for Customer Service gives agents and departments tools to cut through the chaos – to help them know, serve and sell to their customers. This award recognizes the valuable service we provide in this critically important field.”

“Coveo was selected to receive a 2011 Product of the Year Award for its achievement in advancing CRM, contact center and call center technologies. Coveo Insights for Customer Service has demonstrated excellence as well as provided ROI for the companies that use it,” said Rich Tehrani, CEO, TMC. “Customer Interaction Solutions magazine has been recognizing innovative companies for 14 years and Coveo has earned its place with this distinguished honor.

The 14th Annual Product of the Year Award winners are published in the January/February 2012 issue of Customer Interaction Solutions magazine, www.cismag.com.

For more information about the Customer Interaction Solutions’ 2011 Product of the Year Awards or any of the TMC media properties, please visit www.tmcnet.com.

About Coveo

Coveo transforms companies’ ability to gain insight from diverse and overwhelming amounts of unstructured and structured data, whether it exists behind the firewall or in social media. Coveo’s unified indexing technology connects broadly with all systems to create a virtual integration layer, from which role-based Insight Consoles present consolidated, correlated information mashups. Greater insight enables more effective and efficient customer service, more relevant customer experiences, increased sales and shorter sales cycles, faster innovation for better product development and ultimately, increased profitability.

Coveo customers range from Fortune 100 companies such as Lockheed Martin, PepsiCo and Verizon, to Global 2000 companies such as GEICO, CA Technologies and T-Mobile, to mid-sized businesses such as Terumo Medical, IBM Netezza and Children’s Hospital of Boston. For more information, visit www.coveo.com.

About Customer Interaction Solutions

Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry. Please visit www.cismag.com for more information.

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For information:
Diane Berry
Coveo
418-263-1111 ext. 200

Galaxie Launches First Canadian Ad-Free Mobile Streaming Music Service

Stingray Digital, Canada’s leader in interactive music, today launched Galaxie Mobile, the first Canadian-owned commercial-free mobile streaming music service.

Galaxie Mobile takes the popular Galaxie music service – already available online and in more than 10 million Canadian homes via cable, satellite and IPTV – to the “third screen,” mobile devices.

The new service offers all of Galaxie’s 45 commercial and talk-free channels while adding interactive controls. Listeners can skip songs to get to the music they love and can purchase their favourite songs directly on iTunes via the Galaxie Mobile player.

A new, independent national survey by Vision Critical found that Galaxie’s channels were listened to by more than one-third of all Canadians (35%) in the past month and by more than one in five Canadians (21%) in the past week. More than half of Canadians (58%) have listened to Galaxie at some point in the past, according to Vision Critical.

“Now Canadians can enjoy all the Galaxie music they play at home while they’re on the move, from coast to coast,” says Eric Boyko, president of Stingray Digital. “Galaxie Mobile not only expands the music experience for millions of current Galaxie listeners, but also extends it to new listeners.”

Boyko adds, “The addition of a mobile service to the Galaxie line-up demonstrates Stingray’s commitment to providing more choice to our listeners on multiple platforms, as well as our commitment to supporting Canadian music talent which is featured on all 45 channels.”

The player is available immediately in Canada for iPhone, iPad, iPod touch and all Android devices. It can be downloaded via Apple’s App Store at www.galaxie.ca/galaxiemobile and via the Android Market at www.galaxie.ca/android. The same apps will also soon be available to customers in the US, and on other devices such as Blackberry.

“We welcome the launch of Galaxie Mobile into Canada’s fast-growing digital music market with this pioneering agreement representing more than 1500 rights holders between AVLA and SOPROQ,” says Victoria Shepherd, Executive Director of AVLA.

“By providing a “one-stop” shop for licensing with both major and independent music labels, we have created an accessible template for other semi-interactive services that want to come to Canada,” adds Shepherd.

“Stingray is an excellent partner for our members as we work hard to create a new paradigm for licensing services in Canada,” says Graham Henderson, President of Music Canada. “Our priority is to get these services operating here as quickly as possible. We understand that the regulatory environment can be cumbersome and confusing for many digital service providers but our members are aggressively pursuing innovative mechanisms. AVLA provides the perfect liaison.”

Lyette Bouchard, General Manager, Société de gestion collective des droits des producteurs de phonogrammes et de vidéogrammes du Québec (SOPROQ), remarks, “The launch of a Canadian service such as this; that is legal, attractive and competitive is an important evolution of online music services. The Galaxie Mobile service will certainly help to steer music lovers away from practicing piracy.”

The Galaxie Mobile app is a free download. The subscription fee is $4.99 per month following a seven-day free trial period. A 3-month option for $9.99 or an annual subscription for $39.99 is also available.

The new service features high quality digital audio with a wide variety of licensed music from the major record labels and independents. The music spans a variety of styles in both French and English, including pop, rock, classical, jazz, country and more. About Stingray Digital Media Group Stingray Digital is the leading multi-platform music service provider in the world, with more than 60 million subscribers in 45 different countries. Our properties include:

• The KARAOKE Channel, the world’s largest licensed karaoke library and karaoke service on TV and Internet (www.thekaraokechannel.com)
• Galaxie, the leading digital music service on TV in Canada and in the US (www.galaxie.ca)
• Music Choice Europe, the leading digital music service on TV in Europe and Africa (www.musicchoiceinternational.com)
• Stingray360, a leader in sensorial marketing solutions for business (www.stingray360.com)
• Stingray Music, music licensing for film, television, advertising and other (www.stingray-music.com)
• Concert TV, a video-on-demand service distributed to 30 million homes in the US and soon in Canada (www.concerttv.com)

Stingray Digital is financially backed by Telesystem and Novacap. Headquartered in Montreal, the company has 135 employees in offices across Canada and additional offices in Charlotte, North Carolina and Budapest. For more information, visit www.stingraydigital.com.

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Contact Information:
Gary Pelletier, Vice-President Marketing, Stingray Digital
gpelletier@stingraydigital.com
514-664-1244

iPerceptions’ 4Q Suite delivers Voice of Customer Analytics

iPerceptions Inc. (TSX.V:IPE), a leading provider of web-focused Voice of Customer (VoC) analytics based on actual visitor feedback, today announced the general availability of 4Q Suite. Now companies of all sizes can combine their VoC and Google Analytics (GA) data at the session level and receive automatic alerts identifying significant changes in the data. 4Q Suite customers receive scheduled emails of online visitors’ positive and negative open-ended comments, Facebook and Twitter links and global industry comparisons from over 8,500 websites across 35 industry verticals.

Companies now have the choice of using the free 4Q survey, which was developed in collaboration with Avinash Kaushik, a noted web analytics author and blogger, or purchasing 4Q Basic, 4Q Plus or 4Q Premium. 4Q Suite is a SaaS solution designed for price-conscious and time-starved marketers who recognize the critical insights that exist in analyzing customer feedback. With tiered pricing, companies can start to improve their website, their brand, and their business with 4Q Basic for just $19 a month. As business needs grow, companies can gain additional VoC analytics value with 4Q Plus and 4Q Premium.

“iPerceptions has done for VoC what Google has done for clickstream analytics,” says Stephane Hamel, a thought leader in the field of online analytics. “iPerceptions has made it easy to produce, implement and manage surveys, creating a much more powerful way to do voice of customer analytics. The new analysis features are amazingly intuitive and powerful and attention to details, such as the automated weekly status email, will make it even easier to close the loop on voice of customer.”

“Using iPerceptions’ 4Q Suite for analysis gave us insights we would not have been able to get any other way,” says Alan Etkin, Project and Web Analytics Manager at British Columbia Institute of Technology. “Particularly helpful is a graphic chart showing relative performance of purpose of visits. At a glance, we can identify which areas are performing below average. Going forward this provides a simple means of prioritizing efforts and monitoring our progress on the improvements.”

“The new 4Q Suite analysis tools will help us to communicate user experience throughout www.rasmussen.edu in a structured and efficient manner, creating a positive experience for our students,” says Josh Braaten, online marketing manager at Rasmussen College. “From scheduled reports based on roles within the organization to a robust integration with Google Analytics, 4Q Suite is taking cost-effective user experience measurement to the next level.”

While the overall premise around asking the four most important survey questions remains the same as 4Q Free, 4Q Suite offers the following innovations:

• Google Analytics Integration – Allows companies to analyze individual customer experiences, including their open-ended feedback, based on the combination of VoC and GA data. This multi-perspective, session-level analysis provides a broader and more accurate view of the customer experience, which often unveils surprising insights and requires a different company response.
• Industry Benchmarking – Augments customer feedback with global industry comparisons. The 4Q database contains representative data from 35 of the top industries worldwide. Industry Benchmarking lets clients gauge their relative position vis-à-vis their competitors and justify their improvements.
• Automatic Alerts – Triggers an Automatic Alert, based on advanced algorithms, identifying significant in the data. It is the only solution that generates alerts based on a combination of VoC and GA data. Automatic Alerts eliminate the time and associated costs of searching for changes and calculating the significance of changes.
• Social Media Links – Embedded Twitter and Facebook links help build community, awareness and brand recognition.
• Customer Relationship Management – Ads and coupons on the survey thank-you page help increase sales opportunities. Companies can collect email addresses and reply to individuals or groups.
• Invitation Customization – Lets clients customize the look and feel of their survey invitation, include their company logo, and present the invitation on their site in a layered or more discrete format. Clients can also customize the survey welcome page and thank-you page.

About 4Q

Launched in March 2008, 4Q helps companies understand why and how people interact with their websites by asking the four most important survey questions:

• What are my visitors at my website to do? Are they completing what they set out to do? If not, why not?
• How satisfied are my visitors?

Companies can also choose to include additional survey questions on path to site and visit frequency, gaining the ability to segment responses by visitor group and type. 4Q requires a single line of code and can be installed in minutes on any website. All surveys are permission-based and employ a two-stage invitation process that minimizes session interruptions. A real-time results dashboard is available 24/7 through a secure online portal so that 4Q clients can use their findings to make website changes that engage, retain, and convert more visitors. For more information, please visit www.4Qsurvey.com.

About iPerceptions

iPerceptions is a leading web-focused Voice of Customer analytics provider. Its webValidator Continuous Listening solution, 4Q Suite solution, Web Analytics Solution Profiler (WASP) and proprietary iPerceptions Satisfaction Index (iPSI) turn millions of data points into easy-to-understand strategic and tactical decision support for website marketers. iPerceptions’ clients include such well-known brands as InterContinental Hotels, Mazda, Dell, Harvard Business Review, and Monster Worldwide. For more information, please visit www.iperceptions.com.

The TSX Venture Exchange does not accept responsibility for the adequacy or accuracy of this press release.

All trademarks and registered trademarks in this document are the properties of their respective owners.

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Media contact:
Barbara Reichert
Reichert Communications, LLC
415-248-0230 x7012
barbara@reichertcom.com

Nexterra closes $15 million financing with Tandem Expansion and Arc Financial

Nexterra Systems Corp. today announced that it has secured $15 million in equity financing from Tandem Expansion Fund and ARC Financial. Proceeds will be used to accelerate the growth of Nexterra’s business.

“We believe that the market for small-scale biomass heat and power systems is poised to grow rapidly in the next few years to meet rising demand for on-site renewables, energy security and greenhouse gas reduction,” said Sandy Scott on behalf of Tandem Expansion. “When we looked at the biomass energy market, Nexterra clearly stood out due to its innovative and commercially proven technology, strong market position and seasoned management team. Recent wins in the higher education and health care markets, position the company for rapid expansion.”

Utilizing Nexterra’s proprietary biomass gasification technology, Nexterra’s biomass energy systems allow universities, municipalities, hospitals and industrial facilities to reduce energy costs and greenhouse gas emissions by switching from fossil fuels to renewable energy generated on-site using biomass. Nexterra systems are ideally suited to urban environments due to their ultra-low emissions, fuel flexibility, reliability and low lifecycle costs compared to traditional biomass combustion equipment.

Nexterra has been selected by customers that include the US Department of Energy, Johnson Controls, University of Montana, Kruger Products, Dockside Green and University of British Columbia. In aggregate, Nexterra systems are capable of displacing over 2,000,000 MMBtu per year of fossil fuels (equivalent to heating 770,000 North American homes) and reducing greenhouse gases by over 100,000 tones per year (equivalent to taking 25,000 cars off the road).

“We are delighted to participate in this financing,” said Brian Boulanger, Senior Vice President and Director of ARC Financial. “This is ARC’s fourth investment in Nexterra and we continue to be very excited about the progress the company has achieved, as well as its growth prospects. Nexterra has clearly emerged as a dominant force in the biomass heat and power market.”

Colin Hansen, British Columbia’s Minister of Finance said, “Tandem and ARC’s $15 million investment in Nexterra is an excellent example of continued investor interest in innovative B.C. companies, particularly in newer industries such as clean energy. This shows the confidence investors have in B.C.’s economy, our strong business climate and our leadership in the clean technology sector.”

“With the company on track for a record year in 2011 for sales and revenue growth, Nexterra is continuing to build on its leadership position in the biomass energy market,” said Nexterra CEO, Jonathan Rhone. “This financing ensures that we have the resources required to meet market demand, continue to expand and enhance our product portfolio and maintain momentum in all aspects of the business.”

About Tandem Expansion

Tandem is a growth equity investor that makes significant minority investments in Canadian businesses. Tandem is committed to helping Canadian technology companies and their management team to reach their full potential. Beyond capital, Tandem helps to make things happen by contributing its experience in building companies, its relationships and its proven ability to create value. Tandem values integrity, trust, openness and long-term relationships. For more information regarding Tandem, and to contact the Fund regarding investment opportunities: www.tandemexpansion.com.

About ARC Financial

The six ARC Energy Funds represent $2.7 billion of capital and are focused exclusively on investment in the energy sector. Areas of investment encompass the Canadian and global energy business including conventional exploration and production, oilfield services, infrastructure, power generation and emerging new sources of supply such as oil sands, unconventional gas and renewables. For more information: www.arcfinancial.com.

About Nexterra

Nexterra Systems is a leading supplier of biomass gasification solutions that generate renewable heat and power for institutional and industrial customers. Nexterra has supplied commercial gasification systems for projects at the US Department of Energy, University of South Carolina, Dockside Green, Kruger Products, the University of Northern BC and Tolko Industries. Nexterra has strategic relationships with General Electric, Johnson Controls and Andritz Separation. Nexterra is a private company based in Vancouver, Canada. For more information: www.nexterra.ca.

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Information: Darcy Quinn Manager Marketing and Business Development, Nexterra Systems Corp. Tel: 604.637.2501 ext.115

Galaxie launches online music player on Rogers On Demand Online

Stingray Digital, a Montreal-based provider of music services to multi-channel operators, has launched their Galaxie Online Music Player as part of the Rogers On Demand Online service (www.rogersondemand.com).

“The popularity and appreciation of the Galaxie music service continues to grow, and loyal users of Galaxie are asking for access to the service on the Internet,” says Eric Boyko, President of Stingray Digital. “Every day, our customers ask us how to listen to Galaxie online since they want to be able to tune to Galaxie elsewhere than in front of their televisions. Now, Rogers digital cable customers can continue to listen to Galaxie, their preferred source of music, through Rogers On Demand Online.” he adds.

Rogers digital cable customers will be able to access the Galaxie Online Music Player by choosing “Galaxie” in the list of channels on Rogers On Demand Online. With the Galaxie Online Music Player, users can stream their choice of the same 40 Galaxie channels available on Rogers digital cable. Users can browse the 40 channels, see the album cover art of the current, next and previously played songs, and they can consult a complete list of the songs played in the past 24 hours on each of the 40 channels. The player is easy to navigate and is visually attractive.

The Galaxie Online Music Player is the second Galaxie service to be offered on Rogers On Demand Online. The popular Galaxie Music Videos on Demand service has been available on the platform since the launch. Visitors to the site can search, select and view their choice of current top videos from among a large library of titles of all genres.

About Stingray Digital Group

Stingray Digital is a leader in interactive music distribution. Our properties include:

• The KARAOKE Channel, the world’s largest licensed karaoke library and karaoke service on TV and Internet,
• Galaxie, the leading digital music service on TV in Canada and in the US,
• Stingray360, a leader in sensorial marketing solutions for business,
• Stingray Music, music licensing for film, television, advertising and other uses,
• Concert TV, a VOD service distributed to 30 million homes in the US and soon in Canada.

Stingray Digital is financially backed by Telesystem and Novacap and headquartered in Montreal. Stingray Digital has 135 employees in offices across Canada and additional offices in Charlotte, North Carolina and Budapest. For more information, visit www.stingraydigital.com.

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Information:
Gary Pelletier
Stingray Digital
gpelletier@stingraydigital.com

Stingray Launches Galaxie in the USA

Stingray Digital, an innovative broadcaster and media company, announces the availability of its Galaxie Digital Music Service for the US market. Galaxie, Your Musical Universe, is 50 uninterrupted and commercial-free digital music channels delivered by cable, satellite or IPTV directly to consumers’ homes.

“Stingray Digital is already an established provider of music-related VOD content to US multi-channel operators through the brands The KARAOKE Channel and Concert TV. We are now expanding our music services with the Galaxie music channels for operators who are seeking an alternative source for digital music programming,” said Eric Boyko, President of Stingray Digital. “Galaxie is already an established digital music service offered through television service providers in several countries. We are pleased to now be providing this service to an even broader market on Telco TV and cable platforms across the US.” he added.

Launched over 13 years ago, Galaxie serves more than 8 million households in North America and elsewhere on digital cable, DTH and IPTV television packages. The Galaxie service available in the US includes:

• 50 commercial-free channels programmed by music industry professionals covering all popular music genres including Pop, Rock, Country, Jazz, Classical and more.
• Attractive, on-screen presentation with thematic images and song information.
• A true three-screen experience with an interactive Galaxie broadband player, and a soon-to-be-launched mobile application for iPhone, iPod Touch, Android and Blackberry.
• For operators using the Microsoft Media Room platform, a custom-built, advanced Galaxie Media Room application offering an enhanced experience to the Galaxie service.

Galaxie is being delivered to the US market as the exclusive music service on the Avail-TVN platform, and can be received by cable and IPTV operators using common satellite receiving equipment. The service is already being received by several IPTV and cable operators throughout the US, including members of NRTC (National Rural Telecommunications Cooperative), other content aggregators and several additional multi-channel operators across the country.

About Stingray Digital Group

Stingray Digital is a leader in multi-platform music distribution, founded by two seasoned new media entrepreneurs, Eric Boyko and Alexandre Taillefer. Stingray Digital is financially backed by Telesystem and Novacap. Our properties include:

• The KARAOKE Channel, the world’s largest licensed karaoke library and karaoke service on TV in over 50 million VOD homes, and on the Internet.
• Concert TV, a widely distributed music VOD service in more than 30 million VOD homes.
• Galaxie, Your Musical Universe, the leading digital music service on TV in Canada and now distributed worldwide.
• Stingray360, a leader in sensorial marketing solutions for businesses.
• Stingray Music, a music licensing unit.

Headquartered in Montreal, Stingray Digital has 135 employees in offices across Canada and additional offices in Charlotte, North Carolina and Budapest.

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Information:
Gary Pelletier
Stingray Digital
gpelletier@stingraydigital.com

Stingray Digital acquires CONCERT TV

Stingray Digital, an innovative Montreal-based media and technology company, announced today that it has acquired substantially all of the assets related to CONCERT TV from Interactivation of New York. With this acquisition, Stingray further enhances its offering of music-related services that already includes; Galaxie, a 45 linear channel digital music network, The KARAOKE Channel, available in 80 million homes, and Galaxie Music Videos on Demand.

CONCERT TV is a video on demand television service delivering recordings of live music performances and music related video programming. The content includes captivating live concert footage of current and classic musical artists of many genres. It is currently distributed throughout the US in nearly 30 million homes via leading Digital TV operators including Comcast, Charter, Cox, Verizon, DirectTV and many others.

“Our team has continued to strengthen CONCERT TV with added distribution and fine programming,” said Joe Covey, Interactivation’s CEO. “As our focus moving forward is exclusively on health, education and interactive programming, we wish Stingray well with this terrific asset.”

“CONCERT TV is a natural fit for Stingray Digital” says Eric Boyko, President of Stingray Digital. “Since its inception in 2003, CONCERT TV has grown to be recognized as an important brand that delivers compelling music content through video on demand services of Digital Television Providers. The service is a perfect complement to our widely distributed VOD service The KARAOKE Channel and Galaxie Music Videos on Demand, and is an ideal complement to Galaxie, our linear music service” he added.

Stingray Digital plans on continuing the distribution of CONCERT TV on VOD in the US, and will offer the service to its cable, satellite and IPTV distributors in Canada.

About Interactivation

Interactivation is a New York City-based media company that delivers highly interactive and personalized content to consumers via TV, mobile devices and the Internet. Interactivation owns the Mag Rack video-on-demand television network, which is available in over 30 million US homes, and The Patient Channel and The Newborn Channel, which are available in more than 2,700 hospitals. For more information, go to www.interactivation.com.

About Stingray Digital Group

Stingray Digital is a leader in interactive music distribution. Our properties include The KARAOKE Channel, the world’s largest licensed karaoke library and karaoke service on TV and Internet, Galaxie, the leading digital music service on TV in Canada and in the US, Stingray360, a leader in sensorial marketing solutions for business and its music licensing unit, Stingray Music. Stingray Digital was founded by seasoned new media entrepreneurs, Eric Boyko and Alexandre Taillefer, and is financially backed by Telesystem and Novacap. Headquartered in Montreal, Stingray Digital has 135 employees in offices across Canada and additional offices in Charlotte, North Carolina and Budapest. For more information, visit www.stingraydigital.com

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Information:
Lisa Doganieri
Stingray Digital
514-664-1244 ext 2271
ldoganieri@stingraydigital.com

StreamTheWorld sold to Triton

Propulsion Ventures, Canada’s leading software-focused venture capital fund and part of the Telesystem group, is pleased to announce the sale of portfolio company StreamTheWorld, a global content delivery network focused on the broadcast industry, to Triton Digital Media, the leading provider of digital applications, services and content to the broadcast industry. Prior to the acquisition, Triton Digital and Propulsion were the largest StreamTheWorld shareholders.

“We are pleased with the transaction which delivers excellent returns for our LPs while providing superior value to our partner and co-investor Triton Media,” said David Bernardi, Venture Partner, Propulsion Ventures. “By purchasing StreamTheWorld, Triton Media acquires a ready-to-integrate market leader in the broadcasting industry led by a top-notch management team. Finally, we are also proud to have fostered the creation of over 70 high-tech jobs in Montréal, a nucleus of expertise around which Triton Media will build.”

Simultaneous with the acquisition, Triton Media will merge operations of StreamTheWorld with its Ando Media subsidiary to create The Ando Media Group which will be headed by StreamTheWorld CEO Yves Eric Laliberté.

About Propulsion Ventures

Founded in 1995, Propulsion Ventures  is a top tier venture capital firm with $200 million under management. Propulsion actively invests in promising early-stage software companies in Quebec and Ontario. Propulsion Ventures, based in Montreal, is one of five Telesystem venture capital firms that operate worldwide. Telesystem  has offices in Montreal, Boston, London and Johannesburg.

About Triton Media Group, LLC

Triton Media Group, LLC is the leading supplier of digital products and services to the media industry. Its Triton Digital division (www.tritondigital.com) supports more than 6,000 radio station affiliations with applications and content. Through its Triton Radio Networks division, Triton owns and operates Dial-Global, which provides sales representation services to national radio production companies, producing more than 100 different programs and services in addition to providing syndicated programming and services to radio.

About StreamTheWorld

StreamTheWorld provides streaming technology and services to online broadcasters. The company streams over 2,000 radio and television stations in 25 countries. It currently teams with some of North America’s biggest broadcasters to enhance their online presence and increase revenues. StreamTheWorld’s fully integrated solutions include Player Development, Advertising, Media Delivery and Management, and Analytics.

About Ando Media

Ando Media is the leading provider of real-time audience measurement and ads management solutions for the internet audio market. Ando Media is committed to enabling its clients to monetize their digital assets: audio, online, video and mobile. For more information visit www.andomedia.com.

Appointment of François-Charles Sirois as President of Télésystème ltée

There are turning points within each organization, and I am very pleased to share this one with you.

At the last Telesystem’s Board of Directors’ meeting, it was decided to appoint François-Charles Sirois as President of the corporation. Although I will remain Chairman and Chief Executive Officer, this appointment will allow François-Charles to pay a more particular and distinctive attention to the companies in which we invest, and also to the entrepreneurs and executives who are part of them.

Having joined the Telesystem family three years ago, François-Charles was instrumental in our decision to become involved in Stingray Digital and Plexo. As Board member of iPerceptions and Zone 3, and member of the Investment Committee of both Propulsion and ID Capital, François-Charles will concentrate his energies to the development of Telesystem’s investment strategies, while developing and maintaining a close relationship with our entrepreneurs.

I will for my part pursue my role at Telesystem as in the past, while being conscious that my increasing responsibilities at the CIBC and Enablis, our social investment, necessitated the creation of a President’s position in order that Telesystem receives all the attention it deserves.

François-Charles’ appointment will be effective on July 1, 2009.

Sincerely,

Charles Sirois
Chairman and Chief Executive Officer